First of all thank you if you take the time to read my post as I appreciate its not short! any advise you could offer would be gratefully received, I appreciate my niaveity and lack of knowledge indirectly caused my problem
In April I purchased an MP3 125 75 plate from a Piaggio dealership ,
in Oxfords. It had less than 200 miles on the clock, and I was
reasonably happy with my purchase.
The bike and key arrived at home, however no manual was provided. So I
contacted the dealer, and in turn they kindly sent me a manual a
On flicking through the manual, there was talk of a master key, to
allow me to create new keys, and carry out certain maintenance tasks.
I checked which keys I had been given, and confirmed I was only issued
the standard black key.It was at this point I was thought something
was a miss. So I contacted the dealer initially and they essentially
said, "I did not need this key" so to begin with I left it at that.
Later I decided to do a bit of research about this key.
It was on reading the manual I found the below statement.
“If ownership of the scooter is transferred to another person. The key
with the red grip (as well as the other keys) and the “code card” must
also be transferred to the new owner
It also states, “it will be impossible to carry out the repairs to the
immobilizer system and the engine control unit without it.” I.e. the
I noted there was another post with a similar issue, that was a sale of ebay rather than a registered piaggio dealer.
Anyhow, I was highly concerned at this point. To me as a motorcycle novice,
checking that the “master key” is provided with the bike it’s not
something I would think of when purchasing; I would expect a Piaggio
dealership to be responsible enough to make a buyer aware of an Item
of such importance not being provided with the bike? sorry if i appear naive !
I would think, although this is speculation, that this MP3 would have
been purchased from the original owner at a significantly lower price
by the dealer, because the original owner had lost this key,
however this was not reflected in the price I purchased it at.
I contacted the dealer again, and they were not very forthcoming, they
stated they would try and obtain the key from the previous owner; we
gave them a week and not surprisingly, Still no key. The dealer has
continued to be been less than helpful with their attitude towards
this problem and at times discourteous.
On speaking to another dealer, who was very helpful, he said that
without the key, the CDI unit would need to be replaced for resale,
this work looking to cost around £400-500
In turn, if I was to sell the bike, I would either have to get this
unit replaced, or (as the dealer failed to do) State “this bike does
not come with a master and list the implications”
If I was offered the sale with 500 pounds off because it did not have
the master key this would have been completely acceptable. As I would
have bought the bike knowing the problems I may face.
Any thoughts on my predicament? this was not intended as a moan , but more a cry for Help !!! : )