OP
@fatbear5 avatar
UTC

Molto Verboso
1977 P200, 1980 P200
Joined: UTC
Posts: 1243
Location: Fresno, CA
 
Molto Verboso
@fatbear5 avatar
1977 P200, 1980 P200
Joined: UTC
Posts: 1243
Location: Fresno, CA
UTC quote
I recently had to take my p125x in to Hotrod Al in Fresno to replace the cruciform, fuel tap and a couple of other things. He did a fine job, which was expected, but what was unexpected, and the reason I'm posting this comment, is what he did once the job was finished.

As it happened, Al got a bad part from the supplier and the scooter wouldn't start after I got it home. With an exchange of text messages, Al walked me through the possible problems until suddenly gasoline began pouring out of the engine and exhaust pipe all over my garage floor. Ok, bad fuel tap. Al told me what to do and said that he would take care of everything. By this time, it was around 10 at night and he had been working with me, off and on, for 4 or 5 hours of his own time to help me out.

Ok, it was a bad part... those things happen but what impressed me was that Al came out to my house with his trailer and picked up my scooter to take it back to his shop... on Saturday morning, again on his own time. He had the new fuel tap in place and ready to go by Saturday afternoon. Great Customer Service and the scoot has been running beautifully ever since.

Fortunately in our Vespa World we have a lot of shops that give us good service but in the rest of the world where good Customer Service seems to be "something that people used to do", it's nice to know that some guys take care of their customers the way they're supposed to.
@willie_b avatar
UTC

Ossessionato
'20 300GTS Super Tec '09 250 GTSie '75 Rally 200 '79 P200 '09 Stella 221
Joined: UTC
Posts: 2610
Location: Midway, Kentucky
 
Ossessionato
@willie_b avatar
'20 300GTS Super Tec '09 250 GTSie '75 Rally 200 '79 P200 '09 Stella 221
Joined: UTC
Posts: 2610
Location: Midway, Kentucky
UTC quote
He's definitely always there on the phone to consult and walk you through issues or how to squeeze more power out of what you already have. When I built my last motor, we talked at length one Friday evening for 3 hours on the phone. I explained what I wanted and he talked me through what's out there and what could be done. In the end, I wound up with a Rally based hotrod with a Vespatronic ignition, Dellorto 28mm VHST red carb, Polini 221 kit, malossi piston, reworked rotary pads, an old Taffspeed pipe and a motor that pulls to the moon and revs like a gazelle. I wanted the best of both worlds. Something that would tour, but also something that would leave your eyeballs in the last town. I think Al had a better time than me, and I had a blast. I talk with him every week or so and I'm in line for an Alpha 2nd over. I ordered and sent him the piston, unfortunately it was in the correct marked box but was a standard piston. It's been like Christmas this year messing with all my toys and Al.
@pdxjim avatar
UTC

Molto Verboso
2005 PX150 In a Part-time Relationship with a 2-Stroke Vespa Since 2007
Joined: UTC
Posts: 1867
 
Molto Verboso
@pdxjim avatar
2005 PX150 In a Part-time Relationship with a 2-Stroke Vespa Since 2007
Joined: UTC
Posts: 1867
UTC quote
I couldn't agree more. Great guy, always helpful.
@gatekeep avatar
UTC

Molto Verboso
1974 Rally USA 200 1980 P200e
Joined: UTC
Posts: 1809
Location: Pioneer Valley Ma.
 
Molto Verboso
@gatekeep avatar
1974 Rally USA 200 1980 P200e
Joined: UTC
Posts: 1809
Location: Pioneer Valley Ma.
UTC quote
Yeah al kept in touch with me during my 8 mth. Liver treatment. Never met him but, I feel I know him well enough to call him a friend now. I have 3 rally 200 engines now, one bone stock,one modded, and one on the way to Al for a make over😄I haven't decided what to make it into yet???
@the_falcon avatar
UTC

Addicted
1966 SS180,1968 Sprint, 72' Rally ,74 V90, '64 GL 150 & too many projects!
Joined: UTC
Posts: 988
Location: seattle, wa
 
Addicted
@the_falcon avatar
1966 SS180,1968 Sprint, 72' Rally ,74 V90, '64 GL 150 & too many projects!
Joined: UTC
Posts: 988
Location: seattle, wa
UTC quote
:)
I have to agree Al is a great resource -
He rebuilt my SS 180 engine and has helped me along the way with it ever since. He also rebuilt a LML crank for me and and head for my Mallossi kit- He always has been there to help me and answer questions even when I am sure I am making him crazy with my lack of knowledge on some aspects of tuning. He is patient and stands by his work and is always willing to help on a engine/project he worked on, not to mention he has offered advice on things he has had nothing to do with.

Glad this thread was created - Props to Hot Rod Al ~~~ 8)
@oldbillygoat avatar
UTC

Hooked
1979 Vespa P200E
Joined: UTC
Posts: 181
Location: Winnipeg Canada
 
Hooked
@oldbillygoat avatar
1979 Vespa P200E
Joined: UTC
Posts: 181
Location: Winnipeg Canada
UTC quote
Yup - I agree also, he sure helped me out by rebuilding the rotary pad on my P engine, and for a very fair price.
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