What a timely thread! Last night I confirmed a transaction with PP and was going to move the $$$ received into my bank account. I was prohibited from doing so, as PP could not confirm my identity. Really???
I did call and the young man on the phone told me the name associated with the listed telephone number on the account is not the same name as on the bank account. WTH does that have anything to do with anything? I asked the young man to repeat what he just said. He said it again. I then asked him, does that make sense to you? Hence, to confirm my identity, I would need to provide a SSN. Log back into my account and provide specific details.
I told him I have accounts older than him in both my maiden name as well as married name. I am not the only one out there with two surnames. Many people have three or four surnames. Not one institution has had issues with that, much larger than PP.
Not only NO, but no way in HE** will I give PP my SSN. The PP account already has a CC and bank account linked ... those two institutions have the SSN.
There are many other options available and will now begin looking into those.