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Hi All,

Has anyone in the UK had experience of ordering from SIP since brexit? I see that shipping has gone up but have also heard that anything over £135 gets extra tax or something added.

Thanks,

Ian
@ginch avatar
UTC

Veni, Vidi, Posti
74 Super, 75 Super, PX project, LML off-roader and '66 Blue Badge Smallframe
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Veni, Vidi, Posti
@ginch avatar
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UTC quote
There's a lot of discussion happening on the "Everything Smallframe" group on facebook regarding this. Haven't really followed as I'm in Australia.
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Molto Verboso
One or two fun scoots....nothing too precious
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Molto Verboso
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Both SIP and Scooter Center are selling net of tax, so you'll likely attract 20% VAT at customs, and you'll also pay ~£12 for a 'brokerage' fee. This is on bigger orders, but smaller ones from SCK seem to get delivered with nothing to pay. I'm finding that UK suppliers are now better on price and some of them are delivering quicker.
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Thanks Both,

I've been having a look at UK suppliers, i'll have to get used to navigating their websites. or maybe do the good old fashioned 'give them a call'

It was specifically a stadium legshield mirror I was after and I was struggling to find one in the UK. We found one on amazon though so all good.
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I've had plenty of orders and not had to pay yet but know some who have. Guess its a gamble.
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Molto Verboso
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Mirrors.......try Allstyles in Portsmouth. Agree, after the two German webshops, most of the UK ones are a bit painful.
UTC

Molto Verboso
One or two fun scoots....nothing too precious
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RunsLikeSlug wrote:
I've had plenty of orders and not had to pay yet but know some who have. Guess its a gamble.
Seems to be based on the total value. I had smaller orders (< £150) from SCK come straight to the door, but all SIP orders and a bigger SCK one attracted VAT and brokerage charges
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UTC quote
I bought 2 SIP vape, one for T5 and one for Lammy, no extra to pay.
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RunsLikeSlug wrote:
I bought 2 SIP vape, one for T5 and one for Lammy, no extra to pay.
There was an article about this on Radio 2 some weeks back where some people were getting unpleasant surprises, including gifts sent from relatives, still taxed. The slapping on of tax appears to be totally random based upon the dip checks of port inspectors. I guess you got lucky. It might explain for example on sip website that a road 3.0 is 108 quid, yet, to get from a retailer over here is over 140 quid. 108 + 24 tax and 12 brokerage.
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Vespas 1964 GS160, 1965 SS180, 1977 V9A1T, 1983 PX150E
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This has happened the last two times and it's really f@@@ing annoying.

I place an order, they give me a total, I select shipping, they add that, and then give me a total invoice to pay. I pay and they send me a confirmation of my order and payment. Then, four days later they send an email saying they need additional funds to cover the shipping cost. The most ridiculous thing is that the additional amount is 0.13 Euro! Dude, that's about US$0.15, (15 f@@@ing cents!). I then pay the stupid amount and have my order delayed by several days.
Totally idiotic.
@christopher_55934 avatar
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2007 Stella 225
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@christopher_55934 avatar
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UTC quote
nomadinsiam wrote:
This has happened the last two times and it's really f@@@ing annoying.

I place an order, they give me a total, I select shipping, they add that, and then give me a total invoice to pay. I pay and they send me a confirmation of my order and payment. Then, four days later they send an email saying they need additional funds to cover the shipping cost. The most ridiculous thing is that the additional amount is 0.13 Euro! Dude, that's about US$0.15, (15 f@@@ing cents!). I then pay the stupid amount and have my order delayed by several days.
Totally idiotic.
That would be annoying, just send the package already.
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Molto Verboso
1958 Allstate 177VMC, 1962 Allstate, Yamaha Vino 70cc
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Molto Verboso
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UTC quote
nomadinsiam wrote:
This has happened the last two times and it's really f@@@ing annoying.

I place an order, they give me a total, I select shipping, they add that, and then give me a total invoice to pay. I pay and they send me a confirmation of my order and payment. Then, four days later they send an email saying they need additional funds to cover the shipping cost. The most ridiculous thing is that the additional amount is 0.13 Euro! Dude, that's about US$0.15, (15 f@@@ing cents!). I then pay the stupid amount and have my order delayed by several days.
Totally idiotic.
Happened to me too. For 8 cents no less!
UTC

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Vespas 1964 GS160, 1965 SS180, 1977 V9A1T, 1983 PX150E
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Haha! I'm not the only one. It probably costs them a few bucks to process a request for a few cents. I've never experienced this with any other online vendor. It is an absurd waste of time and resources and seems very unGermanlike.😆
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Molto Verboso
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Molto Verboso
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UTC quote
I had the exact same thought, how in the world is that efficient or cost effective? Very unGerman!



2 CC processing fees. Unless they own the processing company maybe? Which I wouldn't rule out either!
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Or it is the most German thing they can do! Cannot turn a blind eye to the inaccuracy of the billing. Rigid precision to the end!
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Molto Verboso
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Molto Verboso
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Also a very valid point!
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UTC quote
nomadinsiam wrote:
This has happened the last two times and it's really f@@@ing annoying.

I place an order, they give me a total, I select shipping, they add that, and then give me a total invoice to pay. I pay and they send me a confirmation of my order and payment. Then, four days later they send an email saying they need additional funds to cover the shipping cost. The most ridiculous thing is that the additional amount is 0.13 Euro! Dude, that's about US$0.15, (15 f@@@ing cents!). I then pay the stupid amount and have my order delayed by several days.
Totally idiotic.
That's happened with my last two SIP orders, one with DHL, the other with Fedex, only it was for like $30 each time.

My last order was from Scooter Center. It got here after what's become the "usual" three weeks...and the UPS driver said I needed to write a check for $32 payable to Scooter Center before they'd let me have the package!

So whatever is going on, it's bigger than SIP.
@christopher_55934 avatar
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@christopher_55934 avatar
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chandlerman wrote:
That's happened with my last two SIP orders, one with DHL, the other with Fedex, only it was for like $30 each time.

My last order was from Scooter Center. It got here after what's become the "usual" three weeks...and the UPS driver said I needed to write a check for $32 payable to Scooter Center before they'd let me have the package!

So whatever is going on, it's bigger than SIP.
I was reading about a lack of international flights and capacity for packages. Used to be the packages were a filler, now the packages are paying for fuel etc, for the people that aren't on the flight.
@swiss1939 avatar
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chandlerman wrote:
That's happened with my last two SIP orders, one with DHL, the other with Fedex, only it was for like $30 each time.

My last order was from Scooter Center. It got here after what's become the "usual" three weeks...and the UPS driver said I needed to write a check for $32 payable to Scooter Center before they'd let me have the package!

So whatever is going on, it's bigger than SIP.
It's two things.. European sellers are now dealing with different processes for taxes, which has altered how they pay those taxes and resulted in differences in how they charge customers for those shipping costs.

Plus us in America are now dealing with previous administrations tariffs being actively pursued by shipping providers on any small shipment when previously they did not bother with small shipments or end customers who did not raise red flags over importing tariff related products. That's what happens when tariffs are increased to cover a wide swath of products.

Previously the tariffs out there were on very specific industrial goods and the shippers did not waste money inspecting Joe schmo's packages from generic European store. Now they have to inspect a great deal more as the cast net of tariffs is much wider. Sip also makes it very easy for shippers to hit their customers up with tariff bills because sip slaps that invoice to the outside of the box neatly served up for buffet.

I don't think we saw the end result of these wider tariffs until last summer because the shippers still didn't give a crap in relation to the added cost of seeking out those packages for additional tariff fees. But the increased costs of operating and international shipments as a result of pandemic has changed their tune and average Joe buying stuff from sip and other similar customers is their way of finding additional funds to cover increased costs.

No proof they actually pay those tariffs with the funds they get from us with those bills.
UTC

Molto Verboso
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UTC quote
I have also encountered this with SIP, but never SCK. I think there are two things in play:

1. SIP explained to me by phone that any delivery charge is 'estimated', so a small 'adjustment' should be expected. In my case it was for 16 Euro cents and this delayed the shipment by three days!!

2. All SIP and SCK products are quoted and sold net of tax. In the case of the UK, that mean a 20% payment is due when it crosses our border, plus in some cases we have to pay a 'brokerage' charge to cover the import paperwork. The sales tax element may explain the bigger charges that Chandlerman was asked to pay. I doubt they would under-estimate delivery by $30

LTH quotes and sells with German sales tax included (19%??), as do the Italian sellers that I use, so it's a bit of a minefield.
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I see. It's one of those things that's totally stupid and irrational, but not really worth complaining about.
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nomadinsiam wrote:
I see. It's one of those things that's totally stupid and irrational, but not really worth complaining about.
Correct. Hit me up once for additional fees, fool me once. Hit me up twice for additional fees, and I'm done ordering from them. This topic has been discussed a bit lately, but it appears many here are still ordering from them despite these fees.

It was enough to turn me off from ordering from international vespa parts suppliers. If its not available from a USA supplier as part of normal stock, I won't order it anymore given even special ordering SIP specific stuff from local suppliers still includes those additional costs in the retail price, which is their right to recoup costs. If they gotta pay it, you gotta pay it!

All that means is SIP's loss as the USA customer faucet runs dry. Money shifted from my pocket to USA supplier instead of European supplier.
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swiss1939 wrote:
Correct. Hit me up once for additional fees, fool me once. Hit me up twice for additional fees, and I'm done ordering from them. This topic has been discussed a bit lately, but it appears many here are still ordering from them despite these fees.

It was enough to turn me off from ordering from international vespa parts suppliers. If its not available from a USA supplier as part of normal stock, I won't order it anymore given even special ordering SIP specific stuff from local suppliers still includes those additional costs in the retail price, which is their right to recoup costs. If they gotta pay it, you gotta pay it!

All that means is SIP's loss as the USA customer faucet runs dry. Money shifted from my pocket to USA supplier instead of European supplier.
I try to order through US suppliers, sometimes you just have to bite the bullet. Working on getting 2.5" x 11" rims through Scooter Mercato. Will be interesting to see if he gets a break on shipping.
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I have just ordered a SIP road banana exhaust for my V50. Total cost including DHL worldwide shipping was £93.10, so in theory shouldn't be liable for an extra import costs. I will keep you posted how it goes.

For UK buyers I too can recommend Allstyles, they are very helpful.
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What I've noticed about Mauro Pascoli is that they charge a flat shipping charge (that is fairly high but whatever) but at least they don't annoy me with a stupid email saying days later that an additional payment is needed. Hopefully someone from SIP is reading all these comments and thinking about it. I wonder if they even understand how truly irritating it is. See, not long ago I said it's not worth complaining about and here I am complaining about it, again. It's almost enough of an irritation to fack them off.
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I order from SIP all the time but I go through Mercato. Never seen any reason to order directly from SIP. Mercato gets pallets from SIP all time. My little items are not going to make a difference in his shipping cost. Also, the customer service and returns are outstanding with SIP items. Dave can contact them when I can't and get a answer quickly if he doesn't know the answer already. Shipping times can vary but I get my items between a week or two from the time I place my order. He also process Scooter Centre orders if needed.

In the US, Mercato or Scooter Speed is the best place to get overseas items with little headaches or extra fees.
⚠️ Last edited by rowdyc on UTC; edited 1 time
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Agree with you 100% rowdy. Avoid shipping headaches altogether and order through US distributors like Mercado, ScooterSpeed, BarItalia, and Scooterwest. They will be happy to get SIP parts for you. I try to support local businesses wherever possible ... there's no downside.
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My banana pipe arrived from SIP on Friday. So it took a week, which I think is reasonable at the moment. They do advise on the website that covid restrictions are effecting delivery times.

I paid for DHL worldwide, which added 12 quid to the bill, but It was delivered with no extra charges. There is a line item on the receipt of 10.33 euro discount. Maybe this is the VAT cost.
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I wish I read this post before ordering from SIP in Aug 2022, just been given a £62.50 ParcelForce bill for unpaid VAT. Not to go over old ground, but the SIP website says it includes sales tax in the pricing, yet after the order is in, there is no sales tax mentioned - and then, you guessed it - the parcel doesn't arrive as HMRC have picked it out for a VAT payment...

Is there a case where anyone has got refunded by HMRC or successfully reclaimed the German sales tax as the items are now considered "exported"?

(Bloody BREXIT!!!)
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UTC

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UTC quote
I tried to order a '125L' glove box sticker from SIP, to Australia. The item is cheap, and fits in an envelope. They quoted 60Euro shipping with DHL. Absurd. When I challenged it, they said it's 40euro (still ridiculous).
UTC

Molto Verboso
One or two fun scoots....nothing too precious
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Posts: 1983
Location: UK (South East)
 
Molto Verboso
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UTC quote
The added tax, the courier 'handling' fee and the currently poor exchange rate between Euro and GBP has put a stop to me placing a good sized SIP order. There's only so much I'm prepared to pay for this stuff and I'll look for a UK supplier of same or similar. VE-UK is looking very good for a Malossi Sport mk2 and various other goodies. Part of me wants to 'O' tune this time round instead of buying the ever more expensive gourmet stuff.
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jcr67 wrote:
I tried to order a '125L' glove box sticker from SIP, to Australia. The item is cheap, and fits in an envelope. They quoted 60Euro shipping with DHL. Absurd. When I challenged it, they said it's 40euro (still ridiculous).
SIP's postage costs have always been ridiculous. If I ever needed something small that I couldn't find locally I'd order it from Beedspeed in the UK.
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