My 2009 GTV 250's fuel pump died. Since the part and associated labor were covered by a factory recall (bravo, Vespa), I took the GTV to my nearest Vespa dealer - four hours away.
While it was in, I had the tires replaced. I specified Pirellis. The dealer completed the work, loaded the GTV into my truck, and I headed home. When I was 3/4 of the way back, stopped at a gas station, I realized the mechanic had put a Pirelli on the front and a knobby Dunlop D604 on the back.
The dealer acknowledged his mistake. He offered to reduce my bill so I would pay for the cheaper Dunlop instead of the more expensive Pirelli, but I think he shouldn't charge me for the Dunlop at all. It's not what I ordered, it doesn't match the front, and I don't like the ride. How could anyone mount that knobby Dunlop and not know something was amiss? Especially after just installing a Pirelli on the front...
The dealer also offered to replace the Dunlop with a Pirelli, but that would mean eight more hours of driving for me - four there and four back. On the other hand, this wouldn't be an issue if I lived near the dealer, and where I live is outside his control.
Am I being unreasonable?