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parallelogramerist
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Does anyone have experience with returning parts to SIP? Seem like recently I’ve been getting parts that have have a LOW quality control. I suppose I could fix (or have someone fix) some of issues with the items, but I’d much prefer to have a correctly manufactured part to begin with.


Case in point...I just bought a SIP Xl pipe (I placed my order through my friend/dealer). Well the pipe does fit that well...or at all for that point. I suppose I could break out the welder and start fixing it, but I’d be time ahead if I didn’t have to fix a brand new pipe.

So does SIP offer FREE returns (I’m located in the US) for faulty parts that they ship out to customers?
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Enthusiast
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Can’t help with the returns policy, but try emailing them.

I had a Sip Road 2 that didn’t fit. Rather than breaking out the welder, I “persuaded” the tabs with a mallet.
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Molto Verboso
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Molto Verboso
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I have a similar issue with my Road 2.0 pipe. The attachment on the swing arm is off. Just enough that I couldn’t thread onto the bolt that’s welded onto the pipe. I had to cut the metal flaps that surround the nut in order to be able to use it.
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Moderibbit
1980 P200E - "Old Rusty", 1976 ET3 Primavera
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that's a pretty terrible fit there... didn't have that problem with my Road 2, but that was years ago
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parallelogramerist
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jackytwoshoes wrote:
Can’t help with the returns policy, but try emailing them.

I had a Sip Road 2 that didn’t fit. Rather than breaking out the welder, I “persuaded” the tabs with a mallet.
It would be quite a bit of persuasion on the tabs. With a vibrating 2-stroke, I could see it causing fatiuge issuse in the future. Those tabs are no different than what comes on a Sito+, and its tabs are prone to crack.
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Molto Verboso
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jackytwoshoes wrote:
Can’t help with the returns policy, but try emailing them.

I had a Sip Road 2 that didn’t fit. Rather than breaking out the welder, I “persuaded” the tabs with a mallet.
That pipe can be persuaded to fit without cutting/welding. Mine lined up like that. Steel tubing bends very well.
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parallelogramerist
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FridayMatinee wrote:
I have a similar issue with my Road 2.0 pipe. The attachment on the swing arm is off. Just enough that I couldn’t thread onto the bolt that’s welded onto the pipe. I had to cut the metal flaps that surround the nut in order to be able to use it.
I've done that with Sito+ muffers many times. This SIP muffler is beyond that.
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parallelogramerist
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xantufrog wrote:
that's a pretty terrible fit there... didn't have that problem with my Road 2, but that was years ago
Yes, it's a terrible (un?)fit. Yes, i can easily cut the tabs apart and then rewled them, but at what point does a lack of quality control fall on the customer? Shouldn't the manufacture take responsibility at some point?...i mean is says SIP right on the package that the muffler came in. I realize that most things that SIP sells aren't 100% bolt on and go. Lots of their stuff requires a fair amount of "massaging". Though sometimes frustrating to deal with paying a premium and still have to massage is always going to happen in the tuning world, i realize that's just part of the game. But for SIP to sell a SIP pipe that requires this much additional cutting and welding is really pushing it.
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UTC quote
Is that box made for a 225 cylinder? Something taller than what you have?
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Weird 80's Vespas & Cool Vintage Lambrettas
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All I can think is why does everybody have wayyy cleaner hands than mine in every pic?
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greasy125 wrote:
All I can think is why does everybody have wayyy cleaner hands than mine in every pic?
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greasy125 wrote:
All I can think is why does everybody have wayyy cleaner hands than mine in every pic?
https://solvol.com.au/
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Dammit, I've been wondering what this stuff was for over a decade! Fast orange! They used to have a huge bucket of it in the print shop at my undergrad and it would remove the most difficult ink stains so quickly!

Been wanting to find it for garage to remove oil. Will be buying some now!
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greasy125 wrote:
All I can think is why does everybody have wayyy cleaner hands than mine in every pic?
Hahaha. You too hombre?
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greasy125 wrote:
All I can think is why does everybody have wayyy cleaner hands than mine in every pic?
Because the fit is so far off he went inside washed his hands had a scotch, and came back out to verify it was that far off.
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swiss1939 wrote:
Dammit, I've been wondering what this stuff was for over a decade! Fast orange! They used to have a huge bucket of it in the print shop at my undergrad and it would remove the most difficult ink stains so quickly!

Been wanting to find it for garage to remove oil. Will be buying some now!
There are two versions, one with pumice and one without.
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for emergencies only

(most of those emergencies happen to be the mrs. greasy spilling paint on herself)

otherwise fast orange can pound it. kresto is where it's at.
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UTC quote
whodatschrome wrote:
Yes, it's a terrible (un?)fit. Yes, i can easily cut the tabs apart and then rewled them, but at what point does a lack of quality control fall on the customer? Shouldn't the manufacture take responsibility at some point?...i mean is says SIP right on the package that the muffler came in. I realize that most things that SIP sells aren't 100% bolt on and go. Lots of their stuff requires a fair amount of "massaging". Though sometimes frustrating to deal with paying a premium and still have to massage is always going to happen in the tuning world, i realize that's just part of the game. But for SIP to sell a SIP pipe that requires this much additional cutting and welding is really pushing it.
How hard would it be to fit a pipe on a stock P200 prior to welding? Maybe tack up the sections then weld? How are the parts that far off? Used to work as an engineering technician working on improving product issues, I just don't get how the fit can be that far off.
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Jet Eye Master
PX221 MHR, O tuned PX200, PX125 and some motorbikes
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Nice pipe if you have to have a box. Way better than that Sito junk.
I agree with the others, it will fit. Heat it up and bend it about. Hole in the bracket might be not quite in the right place. Not all engines are exactly the same.
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Jack221 wrote:
Nice pipe if you have to have a box. Way better than that Sito junk.
I agree with the others, it will fit. Heat it up and bend it about. Hole in the bracket might be not quite in the right place. Not all engines are exactly the same.
It's not that the hole is in the wrong spot. The welded on tab bracket assembly has been skewly welded.
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Christopher_55934 wrote:
How hard would it be to fit a pipe on a stock P200 prior to welding? Maybe tack up the sections then weld? How are the parts that far off? Used to work as an engineering technician working on improving product issues, I just don't get how the fit can be that far off.
That's a good idea. I think i have at least one assembled 200 engine on my shelf that i can use to mock up the Sito+...i mean the SIP Box.
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parallelogramerist
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And to all, fixing the muffler isn't a non-issue for me...what is my issuse is that at what point should SIP cover the return (and do they cover the return shipping) for a faulty part that is WAY out of whack. My other issue is when this sort of thing happens to you here (who don't have a shop full of welders, torches, ect).

It might sound like i'm ranting about SIP's parts that they sell, but in reality i can fix the muffler in less than 30 minutes. My beef is the lack of quality control that we as the consumer are stuck with halfway across the world. Surely the Germans can run a tighter ship (or U-boat) than this?
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whodatschrome wrote:
And to all, fixing the muffler isn't a non-issue for me...what is my issuse is that at what point should SIP cover the return (and do they cover the return shipping) for a faulty part that is WAY out of whack. My other issue is when this sort of thing happens to you here (who don't have a shop full of welders, torches, ect).

It might sound like i'm ranting about SIP's parts that they sell, but in reality i can fix the muffler in less than 30 minutes. My beef is the lack of quality control that we as the consumer are stuck with halfway across the world. Surely the Germans can run a tighter ship (or U-boat) than this?
But SIP has always been a supermarket in my eyes...

The amount of stuff you have to blueprint adjust once you receive it, its basically 60-70% of it...

Its definitely not the first time something hasnt fit properly, I feel like its a given and its expected.

I dont think theyre in a position to address customer service needs properly for everything that gets sent across the world... its just not cost effective.

Of course we're all like "WTF...", and it sucks we have to address it... But i'm just mega grateful they exist... if they didnt, youre not gonna be ripping around on a nordspeed viper!
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I've had fairly good success ordering SIP bits through Scooter Mercato. I've had one or two returns and David took care of it. Dunno if that was just him being cool or as an affiliate he has some deal with them on returns? FWIW
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More importantly, Greasy, What's the animal in your picture? Is it a short legged giraffe?
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Looks like a lowered Llama to me.
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Low-rider llama. I’m from the hood after all.
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Molto Verboso
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After seeing the pictures and reading a few of the comments from people that had their exhaust not fitting well I think I ma going to go with a different brand, probably Polini or Malossi.
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parallelogramerist
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scooterist wrote:
After seeing the pictures and reading a few of the comments from people that had their exhaust not fitting well I think I ma going to go with a different brand, probably Polini or Malossi.
Nah, you’ll be fine buying a SIP exhaust...just make sure to buy a welder at the same time so that you can fix the SIP exhaust.
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whodatschrome wrote:
And to all, fixing the muffler isn't a non-issue for me...what is my issuse is that at what point should SIP cover the return (and do they cover the return shipping) for a faulty part that is WAY out of whack. My other issue is when this sort of thing happens to you here (who don't have a shop full of welders, torches, ect).

It might sound like i'm ranting about SIP's parts that they sell, but in reality i can fix the muffler in less than 30 minutes. My beef is the lack of quality control that we as the consumer are stuck with halfway across the world. Surely the Germans can run a tighter ship (or U-boat) than this?
I had bought a premium pre-1954 handlebar from SIP. This is the Pascoli brand which we all know does not make any of their parts; just sales them as Pascoli. Most likely an Asian shop is pumping these out. Regardless, the throttle cable stop was not right and could not be resolved without cutting the tube in 1/2. SIP had me send it back at their cost so I found the biggest box I had (😂) and shipped that bad boy back to them.

FYI: I have ceramic coated Polini BOX exhaust on the shelf if interested.
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GickSpeed wrote:
I had bought a premium pre-1954 handlebar from SIP. This is the Pascoli brand which we all know does not make any of their parts; just sales them as Pascoli. Most likely an Asian shop is pumping these out. Regardless, the throttle cable stop was not right and could not be resolved without cutting the tube in 1/2. SIP had me send it back at their cost so I found the biggest box I had (😂) and shipped that bad boy back to them.

FYI: I have ceramic coated Polini BOX exhaust on the shelf if interested.
I’ve had Pascoli parts that were poor fitting as well. Their GS160 gear selector box cover would not fit properly no matter how much I messed with it. Once it was screwed in, there was a huge gap. Now it will sit for the rest of its life on a shelf. I finally found an original one that fits, well, perfectly.
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nomadinsiam wrote:
I’ve had Pascoli parts that were poor fitting as well. Their GS160 gear selector box cover would not fit properly no matter how much I messed with it. Once it was screwed in, there was a huge gap. Now it will sit for the rest of its life on a shelf. I finally found an original one that fits, well, perfectly.
It just makes you laugh and question why you ever paid a premium price for it. I Have absolutely no problem paying more, just get it right. I think that handlebar itself was $400-500; something like that.
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Addicted
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ive had so many duff ill fitting vespa parts recently its tiring. Im surprised for sip that this is so far out, they are normally very good. Communications from sellers is bloody awful. You almost get to the point of not bothering trying to return. They should send you out a new one without you having to go through hassle of returning as that exhaust is so far out. If you bought on credit card and they dont respond/assist adequately, put in a charge back claim for faulty goods.
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parallelogramerist
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GickSpeed wrote:
FYI: I have ceramic coated Polini BOX exhaust on the shelf if interested.
Very tempting...if i had clairvoyant hindsight, i'd should have been all over it. I'm going to just fix the box i have. Ironically i had been thinking about getting it ceramic coated as well (not cheap)!
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whodatschrome wrote:
Very tempting...if i had clairvoyant hindsight, i'd should have been all over it. I'm going to just fix the box i have. Ironically i had been thinking about getting it ceramic coated as well (not cheap)!
I'm in Indy, so the racing industry here is bigger than anywhere else in the USA. I have just about everything at my disposal and have built up decent relationships through the years. I get decent pricing on ceramic as they throw it on the same line as the 2 semi loads of Vance Hines pipes that come in weekly.
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Molto Verboso
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whodatschrome wrote:
Very tempting...if i had clairvoyant hindsight, i'd should have been all over it. I'm going to just fix the box i have. Ironically i had been thinking about getting it ceramic coated as well (not cheap)!
Wait a minute...
Lambda and EGT ports? (insert drooling emoji here)
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