UTC

Molto Verboso
2015 MP3 500 ie Business
Joined: UTC
Posts: 1196
Location: Belgium
 
Molto Verboso
2015 MP3 500 ie Business
Joined: UTC
Posts: 1196
Location: Belgium
UTC quote
Something doesn't add up here. IF the bike was exclusively dealer serviced from the beginning, then said dealer should have carried out the valve adjustment service at 15Kmi/24K km.

Better check your service records.
OP
@brasseye avatar
UTC

Hooked
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Location: England
 
Hooked
@brasseye avatar
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UTC quote
The service record is electronic here now. We have no service booklet.
I will discuss with the dealer what to do, as the labour will be high for this job.
Parts quoted at around £200
UTC

Molto Verboso
2015 MP3 500 ie Business
Joined: UTC
Posts: 1196
Location: Belgium
 
Molto Verboso
2015 MP3 500 ie Business
Joined: UTC
Posts: 1196
Location: Belgium
UTC quote
Okay, but you still get a printed invoice detailing what was done when you pay for the services performed right? At least that is how it is here.

Before you got this issue did the bike have a harder time starting when cold??? When valves get tight, it usually always affects cold starting.
@maksor avatar
UTC

Ossessionato
Gilera Fuoco 500ie
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Posts: 4551
Location: Netherlands Olst
 
Ossessionato
@maksor avatar
Gilera Fuoco 500ie
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Posts: 4551
Location: Netherlands Olst
UTC quote
Ehhh it is a HPE so it could not be older then 1 year it comes with 2 years warranty

No labour and noparts charges
UTC

Molto Verboso
2015 MP3 500 ie Business
Joined: UTC
Posts: 1196
Location: Belgium
 
Molto Verboso
2015 MP3 500 ie Business
Joined: UTC
Posts: 1196
Location: Belgium
UTC quote
Wrong. The HPE powered MP3s appeared at the end of 2017 as a 2018 model. See link

https://www.topspeed.com/motorcycles/motorcycle-reviews/piaggio/2018-piaggio-mp3-500-hpe-business-ar181552.html
UTC

Hooked
2008 fuoco
Joined: UTC
Posts: 437
Location: United Kingdom.
 
Hooked
2008 fuoco
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Posts: 437
Location: United Kingdom.
UTC quote
It seems strange that it was running and i assume starting ok prior to filling up and then stopping after 2 miles, my thoughts were misfueling with diesel or water laden petrol or a blocked fuel tank vent which i've had more than once on other bikes.
Brasseye wrote:
Yes was riding home form a 17 mile commute.
No hard riding, just cruising. filled up 15 miles into the commute, then rode another 2 miles and engine cut out at the bottom of a hill.
Then would never restart.
Engine wise seemed "normal"
UTC

Hooked
2008 fuoco
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Location: United Kingdom.
 
Hooked
2008 fuoco
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Location: United Kingdom.
UTC quote
Brasseye doe's say 3 yr old.
Maksor wrote:
Ehhh it is a HPE so it could not be older then 1 year it comes with 2 years warranty

No labour and noparts charges
@maksor avatar
UTC

Ossessionato
Gilera Fuoco 500ie
Joined: UTC
Posts: 4551
Location: Netherlands Olst
 
Ossessionato
@maksor avatar
Gilera Fuoco 500ie
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Posts: 4551
Location: Netherlands Olst
UTC quote
my mistake miscounted the years Wha? emoticon
OP
@brasseye avatar
UTC

Hooked
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Location: England
 
Hooked
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UTC quote
sbaert wrote:
Okay, but you still get a printed invoice detailing what was done when you pay for the services performed right? At least that is how it is here.

Before you got this issue did the bike have a harder time starting when cold??? When valves get tight, it usually always affects cold starting.
Yes your exactly right.
It started and stalled twice the week before.
But I thought it was just the cold affecting the idle.

Now knowing the fault. I feel a bit daft not linking this to the breakdown.
OP
@brasseye avatar
UTC

Hooked
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Location: England
 
Hooked
@brasseye avatar
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UTC quote
3legsofman wrote:
Brasseye doe's say 3 yr old.
Oh I so wish it is under warranty.
This bike will be 3 years old in March.
UTC

Molto Verboso
2015 MP3 500 ie Business
Joined: UTC
Posts: 1196
Location: Belgium
 
Molto Verboso
2015 MP3 500 ie Business
Joined: UTC
Posts: 1196
Location: Belgium
UTC quote
I'm going to go out on a limb here and venture to say that in all likelihood you were charged for a valve adjustment but didn't actually get a valve adjustment.

Valve adjustment is one of those grey zones with a high bill where no easy visual inspection/verification can be done.

And in the hands of a shady dealership a easy cash cow which can potentially give the marque a bad name.

I think you have the stronger position here. If the bike only got dealer service as you state, then said dealer should follow the service schedule as prescribed by the manufacturer. If they didn't do that, then they should be on the hook for failing to follow the established factory maintenance procedures.

And with Piaggio not exactly being a straight flier when it comes to standing by their customer, you have a match made in heaven or hell depending from who's viewpoint.

This kind of stuff would never happen at a official Honda dealership.
@jimc avatar
UTC

Moderaptor
The Hornet (GT200, aka Love Bug) and 'Dimples' - a GTS 300
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Posts: 44097
Location: Pleasant Hill, CA
 
Moderaptor
@jimc avatar
The Hornet (GT200, aka Love Bug) and 'Dimples' - a GTS 300
Joined: UTC
Posts: 44097
Location: Pleasant Hill, CA
UTC quote
Dealers make out the valve adjustment is expensively time-consuming - but if done at the same time as a regular oil/belt/spark plug service it hardly adds any time at all. One more suspension bolt to undo, engine rotated, valve cover off, adjust. Less than 10 minutes - about the time needed to ensure the oil has drained properly.

OK, if done by itself it's time consuming - but in this case it shouldn't have added anything to the bill.

Chase that dealer!
@maksor avatar
UTC

Ossessionato
Gilera Fuoco 500ie
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Posts: 4551
Location: Netherlands Olst
 
Ossessionato
@maksor avatar
Gilera Fuoco 500ie
Joined: UTC
Posts: 4551
Location: Netherlands Olst
UTC quote
You don't have to rotat the engine it can be done with out disconnecting the engine of the frame
using the access panels on left and right side and the top it will take a hour tops
UTC

Hooked
2008 fuoco
Joined: UTC
Posts: 437
Location: United Kingdom.
 
Hooked
2008 fuoco
Joined: UTC
Posts: 437
Location: United Kingdom.
UTC quote
Yes thats what i did,just a bit fiddly as most jobs on the fuoco are.
Maksor wrote:
You don't have to rotat the engine it can be done with out disconnecting the engine of the frame
using the access panels on left and right side and the top it will take a hour tops
@jimc avatar
UTC

Moderaptor
The Hornet (GT200, aka Love Bug) and 'Dimples' - a GTS 300
Joined: UTC
Posts: 44097
Location: Pleasant Hill, CA
 
Moderaptor
@jimc avatar
The Hornet (GT200, aka Love Bug) and 'Dimples' - a GTS 300
Joined: UTC
Posts: 44097
Location: Pleasant Hill, CA
UTC quote
Maksor wrote:
You don't have to rotat the engine it can be done with out disconnecting the engine of the frame
using the access panels on left and right side and the top it will take a hour tops
Very true - somehow my mind was focused on a Vespa GTS...
OP
@brasseye avatar
UTC

Hooked
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Location: England
 
Hooked
@brasseye avatar
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Location: England
UTC quote
Still waiting parts form Italy.
Am told Piaggio has had a new stock system installed over Christmas and is creating a holdup.
I'm thinking of buying another bike......! Just need to get to work.
UTC

Enthusiast
Piaggio MP3 300 HPE
Joined: UTC
Posts: 71
Location: Croydon
 
Enthusiast
Piaggio MP3 300 HPE
Joined: UTC
Posts: 71
Location: Croydon
UTC quote
Brasseye wrote:
Still waiting parts form Italy.
Am told Piaggio has had a new stock system installed over Christmas and is creating a holdup.
I'm thinking of buying another bike......! Just need to get to work.
Good luck. I'm still without my bike thanks to that stock system. My part was sent but not received so had to be sent again. I've now got a loaner bike. At least it's something. I bet this doesn't happen with Honda.
OP
@brasseye avatar
UTC

Hooked
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Location: England
 
Hooked
@brasseye avatar
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Location: England
UTC quote
Yes I am with a lovely loaner bike 350 hpe mp3
So glad the shop I use is helpful for myself getting to work.
UTC

Member
MP3
Joined: UTC
Posts: 21
Location: Co Durham
 
Member
MP3
Joined: UTC
Posts: 21
Location: Co Durham
UTC quote
You're getting there 😉
OP
@brasseye avatar
UTC

Hooked
Joined: UTC
Posts: 288
Location: England
 
Hooked
@brasseye avatar
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UTC quote
Well still waiting but I'm not bothered. This loan bike is great. The 350 hpe is a good commuter.
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