Modern Vespa

Hi
I order a seat from scooterpartsco on April 20th and no response. I've called them and sent an email. Is my money gone and {lost}. Does people have any experience with them?

Not a "scam". They are good to go. This must just be some mix up. Heck, if I order on Monday I'll often have it on Friday. PM Motovista in this forum and he can probably help you out.

thanks

I've ordered from them many times and never had a problem. In fact I received a large order last week from them.

Thanks that reassuring the people on this site trust this website

They are also a valuable contributor to this forum and the MV community.
Have place many orders with no issue. Always have been very happy with how things arrive.

Well, I don't think I've ever received free stickers.

Yep, totally legit. Every time I order from them they take my money and all I get is a package of Vespa parts.

because you're across the border it may be taking longer than usual to receive your package. add in the fact that it's taking longer for companies to process orders and shipping has been slower than usual and you'll get to where we are.

I've ordered from scooterpartsco.com MANY times and the parts always arrive and, most importantly they're always correct.

smooth down your ruffled feathers, it's a small business not amazon.

14 days without communication is unreasonable to me and I've tried to communicate with them an no success. I'm not angry per se just disappointed their communications not very good. If they let me know it out of stock or on backorder or something then I would have been happy just no communication in 14 days is really poor customer service is all. I've read some disappointed customers on their facebook page as well but the community here is supportive of them which makes feel better about my purchase with them.

They haven't dropped in the mail based on their website it's sitting in their warehouse or getting order in

*edit*

sorry, I had this whole timeline of when you ordered and having reasonable expectations of how things get processed and how long it takes for a small business with limited staff to get things out the door along with the nonsense that is shipping now.

but then I realized you don't want to hear any of that.

so I'll just say: don't worry, you'll get your stuff. it just won't be as quick as you want.

I'm glad I came to the this forum and people have said good things about this business so that does make me feel better and not to worry because it should come

I have used them many times. Always good responses, you can always try to email them, I have found this is the best means of communicating with them is via Email. scooterpartsco@gmail.com

Good luck, and a little patience with Mom and Pops shops, go a long way in keeping them open and semi flourishing.

Never had an issue with them as well.

Even though I have had poor communication from them in the past, the delivery time beats all others hands down.

I heart scooterpartsco

I have never had a problem with them.I believe they used to be in Charleston, S.C.

Yea, now I won't be able to go bitch at them in person. Can you say Ironbutt.

Great company with amazing customer service. Idk what happened with you... They are amazing.

Thanks everyone for the feedback and my item has been shipped

Question asked, answered, and resolved.

Vote to remove this post as it trespasses rule #3.

-another satisfied Scooterpartsco customer

Sorry, I'm new here. I apologies if I broke any rules. How do I delete the post? Can some PM me the rules so I will try not to break them.
Thanks

Posting Guidelines

and with that, I'm gonna break the Lambretta...

apologies to everybody for the ninja edits. because of analytics and SEO I just didn't want scooterpartsco.com to get dragged from some BS reason.

I hope you all understand.

if you take umbrage with my willful disrespect please feel free to PM me directly. I shall promptly tell you to pound sand but with the most florid use of the English-- or possibly Spanish-- language. I mean, it's a coin flip really.

anyway. back to broken lambrettas.