OP
@pawel1380 avatar
UTC

Member
Vespa Sei Giorni 2022
Joined: UTC
Posts: 26
Location: Cracow
 
Member
@pawel1380 avatar
Vespa Sei Giorni 2022
Joined: UTC
Posts: 26
Location: Cracow
UTC quote
I bought a new Bitubo suspension for my Vespa. I have received the package and found that the entire inside of the box is dirty with oil .. is this normal? anyone had this situation too?



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@gtdespatchcourier avatar
UTC

Molto Verboso
GTS 300ie
Joined: UTC
Posts: 1660
Location: Sunshine Coast, Australia
 
Molto Verboso
@gtdespatchcourier avatar
GTS 300ie
Joined: UTC
Posts: 1660
Location: Sunshine Coast, Australia
UTC quote
Maybe they sprayed it with light oil when they packaged it to prevent surface rust?
Maybe the seals have failed and it has leaked?

I'd recommend you get in contact with the company.
@steelbytes avatar
UTC

Veni, Vidi, Posti
2019 GTS300 Supertech E3 60,000km
Joined: UTC
Posts: 5730
Location: Batmania aka Melbourne, Australia
 
Veni, Vidi, Posti
@steelbytes avatar
2019 GTS300 Supertech E3 60,000km
Joined: UTC
Posts: 5730
Location: Batmania aka Melbourne, Australia
UTC quote
can't help but thinking that the shock itself is leaking and should be returned under warranty
@giallo avatar
UTC

Addicted
GTS 300 hpe
Joined: UTC
Posts: 794
Location: NYC
 
Addicted
@giallo avatar
GTS 300 hpe
Joined: UTC
Posts: 794
Location: NYC
UTC quote
The shouldn't be oil on the packaging. The Bitubos I have seen, all came in clean.
@touring300 avatar
UTC

Ossessionato
GTS 300ie Touring 2013 - Signora D'argento
Joined: UTC
Posts: 2095
Location: Lancaster, U.K.
 
Ossessionato
@touring300 avatar
GTS 300ie Touring 2013 - Signora D'argento
Joined: UTC
Posts: 2095
Location: Lancaster, U.K.
UTC quote
Definitely something wrong, probably a leaking seal. Send it back.
@old_as_dirt avatar
UTC

Veni, Vidi, Posti
2007 GTS
Joined: UTC
Posts: 22554
Location: Harriman, Tennessee, Tn
 
Veni, Vidi, Posti
@old_as_dirt avatar
2007 GTS
Joined: UTC
Posts: 22554
Location: Harriman, Tennessee, Tn
UTC quote
need to Elvis that thing now.
@spdtwn avatar
UTC

Hooked
MP3 250 & Sei Giorni 300 HPE
Joined: UTC
Posts: 165
Location: Auckland,New Zealand
 
Hooked
@spdtwn avatar
MP3 250 & Sei Giorni 300 HPE
Joined: UTC
Posts: 165
Location: Auckland,New Zealand
UTC quote
Looks like a problem. My recently received Bitubo was clean as a whistle. I agree with other recommendations - send it back.
Made a real difference to the ride, especially with the damping backed right off.
UTC

Member
20 GTS Super Tech 300
Joined: UTC
Posts: 43
Location: Brookfield, CT
 
Member
20 GTS Super Tech 300
Joined: UTC
Posts: 43
Location: Brookfield, CT
UTC quote
Upper piston seal can weep a-little self lubricant seal but no that much return it damaged in shipping
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