OP
UTC

Lurker
Piaggio MP3 530
Joined: UTC
Posts: 2
Location: Ireland
 
Lurker
Piaggio MP3 530
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Location: Ireland
UTC quote
I have an MP3 530. I bought the keyless top box with it. Despite getting a second top box, the system won't work. It doesn't seem to be charging. MKy supplier says there is a general problem with the system and that Piaggio is meant to be working out a fix. I can see nothing about it online. Hasa anyone else had this problem?
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Molto Verboso
2015 MP3 500 ie Business
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Posts: 1213
Location: Belgium
 
Molto Verboso
2015 MP3 500 ie Business
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Location: Belgium
UTC quote
Considering the 530 is just now hitting the market and getting into the hands of "real people" aka customers as opposed to reviewers/influencers, expect this to be one of several teething issues.

In other words, you're gonna have to sit it out until Piaggio decides it is important enough (for them) to fix.

My experience with keyless top boxes & panniers is mixed. I have tried on Honda and BMW and am not really all that impressed (the BMW system seemed to work better, until it breaks which it will being a German electronic component).

Keyless systems seem like a solution to a problem that never existed, with the biggest gripe being the ridiculous extra price over the standard box.

Is it convenient, I suppose but how hard is it to insert a key and turn??? And I feel the same about keyless ignition systems. Just a unnecessary and expensive extra complication when it doesn't work.
OP
UTC

Lurker
Piaggio MP3 530
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Location: Ireland
 
Lurker
Piaggio MP3 530
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Location: Ireland
UTC quote
Thanks for the observations, but I am a bit less patient than you are. If others have not experienced tis problem on the Piaggio, I'm not sure why I have. If they have I'm surprised I've heard nothing about it. Keyless is expected to and does work on cars and lots of other things. For the way I use the scooter it is very convenient to be able to leave the keys in some safe pocket and forget about them. It is a nuisance to have to find them from under wet gear etc.
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Molto Verboso
2015 MP3 500 ie Business
Joined: UTC
Posts: 1213
Location: Belgium
 
Molto Verboso
2015 MP3 500 ie Business
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Posts: 1213
Location: Belgium
UTC quote
The "fix" is most likely going to require a software update from Piaggio, unless there is something electronic at fault which will require diagnosis using the PADS tool that is only available at official Piaggio dealership workshops.

The box and associated electronic lock has already been replaced, so the only remaining items are wiring and modules.

If I were you and considering the young age of the 530, I'd pressure them to fix it properly or give you a replacement bike.
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Hooked
MP3 500 HPE 2019
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Hooked
MP3 500 HPE 2019
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UTC quote
Friend who has one says if box is not opened every day, you have to open it with the master key and then it will work with the transponder, only a fix waiting on Piaggio to sort it out better
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Molto Verboso
2015 MP3 500 ie Business
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Posts: 1213
Location: Belgium
 
Molto Verboso
2015 MP3 500 ie Business
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Posts: 1213
Location: Belgium
UTC quote
flybynight wrote:
Friend who has one says if box is not opened every day, you have to open it with the master key and then it will work with the transponder, only a fix waiting on Piaggio to sort it out better
Facepalm emoticon So much for convenience. The masters of electrical malfunction (Italy) have been very busy at work it appears.
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Hooked
MP3 500 HPE 2019
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Hooked
MP3 500 HPE 2019
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UTC quote
So true another reason I would never buy anything bike or scoot related that is in beta stage Facepalm emoticon
sbaert wrote:
Facepalm emoticon So much for convenience. The masters of electrical malfunction (Italy) have been very busy at work it appears.
@steelbytes avatar
UTC

Veni, Vidi, Posti
2019 GTS 300 HPE Supertech E3 62,000km
Joined: UTC
Posts: 6079
Location: Batmania aka Melbourne, Australia
 
Veni, Vidi, Posti
@steelbytes avatar
2019 GTS 300 HPE Supertech E3 62,000km
Joined: UTC
Posts: 6079
Location: Batmania aka Melbourne, Australia
UTC quote
flybynight wrote:
So true another reason I would never buy anything bike or scoot related that is in beta stage Facepalm emoticon
Everything in life is in beta stage
UTC

Molto Verboso
2015 MP3 500 ie Business
Joined: UTC
Posts: 1213
Location: Belgium
 
Molto Verboso
2015 MP3 500 ie Business
Joined: UTC
Posts: 1213
Location: Belgium
UTC quote
Seems to me that the masters of electrical malfunction have graduated (cough, cough, cough "stumbled") into electronic malfunction.

If you want something that has a rock solid electronic foundation, you buy Asian particularly Japanese. That is why Japanese manufacturers are cleaning the Europeans' clock when it comes to reliability.

This is the reason why I despise anything European on four wheels made since Y2K.

This quote is from a recent issue of Car and Driver magazine "The product evaluation service released its annual auto reliability report this week. The report found that Lexus and Toyota make the most reliable cars, while Jeep and Mercedes-Benz make the ones you can depend on least."

Would I buy a German TV, audio component or smartphone? Not a snowball chance in hell. Would I buy a Asian made equivalent? It is the only logical choice.

You don't buy RCA if you want SONY.

https://www.carwow.co.uk/blog/most-and-least-reliable-car-brands-revealed#gref
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Hooked
MP3 500 HPE 2019
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Hooked
MP3 500 HPE 2019
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Posts: 377
UTC quote
Agree totally Kymco was Honda owned if my memory is not getting to old, so maybe if I get a win on the Euromillion maybe I can swap my Piaggio.
sbaert wrote:
Seems to me that the masters of electrical malfunction have graduated (cough, cough, cough "stumbled") into electronic malfunction.

If you want something that has a rock solid electronic foundation, you buy Asian particularly Japanese. That is why Japanese manufacturers are cleaning the Europeans' clock when it comes to reliability.

This is the reason why I despise anything European on four wheels made since Y2K.

This quote is from a recent issue of Car and Driver magazine "The product evaluation service released its annual auto reliability report this week. The report found that Lexus and Toyota make the most reliable cars, while Jeep and Mercedes-Benz make the ones you can depend on least."

Would I buy a German TV, audio component or smartphone? Not a snowball chance in hell. Would I buy a Asian made equivalent? It is the only logical choice.

You don't buy RCA if you want SONY.

https://www.carwow.co.uk/blog/most-and-least-reliable-car-brands-revealed#gref
UTC

Enthusiast
2023 Piaggio MP3 530
Joined: UTC
Posts: 51
Location: Midwestern USA
 
Enthusiast
2023 Piaggio MP3 530
Joined: UTC
Posts: 51
Location: Midwestern USA
UTC quote
So… I was going to place an order for this box and accoutrements today because the black/silver combo on my box saved from my wrecked 500 from 2020 does not match the Grigio cloud matte warm silver color on my brand new 530. I am very interested in hearing the developments on this keyless box because keyless is 50% of my motivation for upgrading - the other half is color match. I have not received the 530 box mount yet so I currently have no box installed, which really cramps my daily activities. Please keep us all updated. I will try to hold off on ordering…
⬆️    About 3 months elapsed    ⬇️
UTC

Enthusiast
2023 Piaggio MP3 530
Joined: UTC
Posts: 51
Location: Midwestern USA
 
Enthusiast
2023 Piaggio MP3 530
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Posts: 51
Location: Midwestern USA
UTC quote
Well, I got the new keyless top box, and I appear to be having the same no-charging problem. I needed a new top box anyway, so it is not a total waste, but I am disappointed... It worked on the day of install, but then stopped working.
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Enthusiast
2023 Piaggio MP3 530
Joined: UTC
Posts: 51
Location: Midwestern USA
 
Enthusiast
2023 Piaggio MP3 530
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Posts: 51
Location: Midwestern USA
UTC quote
Update: box is incredibly flaky. Charging is occurring, but response to RFID is erratic. Box is unable to be programmed/reprogrammed. I am attaching a photo of the control board. No connections are soldered, which may explain the flaky behavior. I'm not sure a replacement will solve my problem given the poor quality. What do you think?
Control board for keyless top box
Control board for keyless top box
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Enthusiast
2023 Piaggio MP3 530
Joined: UTC
Posts: 51
Location: Midwestern USA
 
Enthusiast
2023 Piaggio MP3 530
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Posts: 51
Location: Midwestern USA
UTC quote
One more update: some problems for some people with the keyless top box may be resolved by the "New Keyless ECU firmware" update from 7/17/2023 called P_230605_TC_EN. The update name for the MP3 is PISK08_1.13_0.04. Other models (Beverly/GTS's) have different firmware.

I doubt this will solve my problem, but it might solve yours...
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Member
MP3 250cc 2009
Joined: UTC
Posts: 20
Location: Oklahoma, USA
 
Member
MP3 250cc 2009
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Posts: 20
Location: Oklahoma, USA
UTC quote
I have worked in Electronics since 1958, and that mess of wires that are NOT soldered, is simply not trust worthy.

strip the insulation back, and solder the wires to the connectors.

I never, ever, trust those "press on" connectors, they simply are not good.
Cause more problems than they solve.

DISCONNECT THE BATTERY BEFORE DOING ANY ELECTRICAL WORK
UTC

Enthusiast
2023 Piaggio MP3 530
Joined: UTC
Posts: 51
Location: Midwestern USA
 
Enthusiast
2023 Piaggio MP3 530
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Posts: 51
Location: Midwestern USA
UTC quote
Surprisingly, the firmware update mostly fixed my problem with the topcase. I also needed to reprogram the RFID dongle, since the box lost its programming during this long process.

I made the following notes on operation which may help others struggling with operating their keyless top case.

Unlock via topcase button:
- activate keyless unlock knob on scooter by pressing it, or turn to on position
- press circular button on topcase
- listen for unlock, then lift up
- this will not work if scooter has been driven and is still running, for security reasons

Unlock via dongle:
- scooter must not be unlocked or on
- wave dongle by rfid label on topcase
- listen for unlock, then lift up

Reprogramming dongle or topcase requires master key CARD, not just the dongle.
⬆️    About 1 year elapsed    ⬇️
UTC

Member
Piaggio MP3 530 E5
Joined: UTC
Posts: 7
Location: UK
 
Member
Piaggio MP3 530 E5
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Posts: 7
Location: UK
UTC quote
Hi all

i have the 530 and have the exact same issues with no power to the battery so unable to use the RFID.

Any updates on resolution ?

Thanks
UTC

Enthusiast
2023 Piaggio MP3 530
Joined: UTC
Posts: 51
Location: Midwestern USA
 
Enthusiast
2023 Piaggio MP3 530
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Posts: 51
Location: Midwestern USA
UTC quote
The reprogramming I did in 2023 after the firmware update has stayed intact and my topcase is still working.
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Member
Piaggio MP3 530 E5
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Posts: 7
Location: UK
 
Member
Piaggio MP3 530 E5
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Location: UK
UTC quote
was that done at a dealer or you do it your self ?
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Enthusiast
2023 Piaggio MP3 530
Joined: UTC
Posts: 51
Location: Midwestern USA
 
Enthusiast
2023 Piaggio MP3 530
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Posts: 51
Location: Midwestern USA
UTC quote
The dealer did the firmware update. I did the reprogramming at home.
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Member
Piaggio MP3 530 E5
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Posts: 7
Location: UK
 
Member
Piaggio MP3 530 E5
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Location: UK
UTC quote
problem is finding a dealer that understands lol
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Member
Piaggio MP3 530 E5
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Location: UK
 
Member
Piaggio MP3 530 E5
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Location: UK
UTC quote
Just an update to anyone who is experiencing the same issue. As Slomo_scooterbabe said on the firmware update.

Well i went to the dealer told them the issue, they plugged bike in to computer and new firmware available, updated my 530 and top box is now working

Thanks Slomo_scooterbabe
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Member
Piaggio MP3 530 E5
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Location: UK
 
Member
Piaggio MP3 530 E5
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Location: UK
UTC quote
How did you reprogram the rfid as the Fob not working
UTC

Enthusiast
2023 Piaggio MP3 530
Joined: UTC
Posts: 51
Location: Midwestern USA
 
Enthusiast
2023 Piaggio MP3 530
Joined: UTC
Posts: 51
Location: Midwestern USA
UTC quote
When the keys are stored near the bike, the programming is lost. Bad design. I've attached the document that describes reprogramming (at the end.)
UTC

Molto Verboso
2015 MP3 500 ie Business
Joined: UTC
Posts: 1213
Location: Belgium
 
Molto Verboso
2015 MP3 500 ie Business
Joined: UTC
Posts: 1213
Location: Belgium
UTC quote
This whole keyless business is another prime example of finding a solution to a problem that never existed.

And this applies to the whole vehicle industry (cars, bikes, etc)

What the heck is/was wrong with a good old fashioned key???
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Member
Piaggio MP3 530 E5
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Posts: 7
Location: UK
 
Member
Piaggio MP3 530 E5
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Location: UK
UTC quote
i have tried to reprogram but doesn't seem to work.

i have the blue master card and i open the top box with the key and red light does come on, then i place the card next to the RFID logo and nothing happens it just remains solid.
UTC

Enthusiast
2023 Piaggio MP3 530
Joined: UTC
Posts: 51
Location: Midwestern USA
 
Enthusiast
2023 Piaggio MP3 530
Joined: UTC
Posts: 51
Location: Midwestern USA
UTC quote
It is not mentioned in the manual, but if I recall correctly, I had to have the bike unlocked / on (battery power, not engine power) to get the reprogramming to work properly. There is a wired power and data connection from the box to the bike so that could conflict with reprogramming if the bike thinks it is locked.
UTC

Enthusiast
2023 Piaggio MP3 530
Joined: UTC
Posts: 51
Location: Midwestern USA
 
Enthusiast
2023 Piaggio MP3 530
Joined: UTC
Posts: 51
Location: Midwestern USA
UTC quote
The other detail is that after a few days of not riding, the keyless system goes to sleep and the rfid card appears to not work. If you turn on the scooter power and then let it say goodbye, the rfid link is awakened for some period of time (days, not weeks).
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