Modern Vespa

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Hello. Welcome!

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Welcome to Modern Vespa, Bambinone, from Arizona! Good luck with your projects.

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[removed - not relevant anymore]

If that was my only dealer on an island....I'd be shopping for a new Honda or Yamaha scooter. Get what you can for the Vespa, and move on.
O.S.

Most phone calls dealerships get like this are from a customer who did their own work, it isn't right, and now they want the dealer to fix it, but doesn't want to pay a lot for what they believe is "a simple five minute fix."
If they find something that was done wrong, or they hook it to the machine and that doesn't fix the issue, they have to explain to the customer why what he thought it needed isn't all it needs, and another argument starts. And of course this customer then decides they are trying to rip him off.
Believe it or not, dealerships absolutely hate this sort of request, and there's nothing calling Piaggio will do except piss them off. They are not obligated in any way to "finish" someone's repair job.
This could be why you are getting the response you are getting from the dealership.

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That is why I stopped taking customer jobs. They all think its a "5 minute job" and expect a deal. I did work for a woman on her MP3 a few years back and when I diagnosed the suspension issue and gave her the quote she got angry that I was charging her diagnostic time. The bike was still apart and I gave her a choice to pay my diagnostic time or face a mechanics lien, she reluctantly paid up. Fast forward to a few weeks ago, she had the nerve to ask me to service it again because another mechanic "fired" her. I forwarded her the email chain from the previous encounter with a smile.

For the record, the OP here edited out all of their posts after I declined to delete a bunch of replies (from other members) from this topic. I patiently explained that we cannot simply remove other people's posts unless there was some kind of egregious posting violation -- which there was not, AFAICT.

That's just not how forums work.

I'm not sure exactly what OP was expecting, but I guess they didn't take that very well. And I don't expect they'll be posting a follow-up.

smh.