OP
@jess avatar
UTC

Petty Tyrant
0:7 And counting
Joined: UTC
Posts: 36981
Location: Bay Area, California
 
Petty Tyrant
@jess avatar
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Location: Bay Area, California
UTC quote
I've received a report about having trouble logging in from a phone, with the same person saying logging in from the desktop is working fine.

I'm also seeing some traces in the log of people trying repeatedly to log in but the server isn't getting a username. Which seems... odd.

If anyone else is having similar issues, I'd appreciate hearing about it.

If you can't post here (because you can't log in) then you can send an email to: support@modernvespa.com
@jkj-fz6 avatar
UTC

Ossessionato
BV400, Primavera 150, Yamaha Zuma 125
Joined: UTC
Posts: 4241
Location: Twin Cities, Minnesota
 
Ossessionato
@jkj-fz6 avatar
BV400, Primavera 150, Yamaha Zuma 125
Joined: UTC
Posts: 4241
Location: Twin Cities, Minnesota
UTC quote
Logged in with my iPhone. No problems.
@besupa avatar
UTC

Hooked
GTS 300 (2020 HPE); BMW G310 GS
Joined: UTC
Posts: 114
Location: SF Bay Area, California
 
Hooked
@besupa avatar
GTS 300 (2020 HPE); BMW G310 GS
Joined: UTC
Posts: 114
Location: SF Bay Area, California
UTC quote
Logged out and logged in with Safari (and extensions) in Safari, no problem.

If you want somebody to try something specific, let us know.
@madison_sully avatar
UTC

Veni, Vidi, Posti
MP3 500, GTS 250 (both 2008 MY), 2013 Piaggio BV 350, 2014 Can Am Spyder RT
Joined: UTC
Posts: 7548
Location: Madison, Wisconsin
 
Veni, Vidi, Posti
@madison_sully avatar
MP3 500, GTS 250 (both 2008 MY), 2013 Piaggio BV 350, 2014 Can Am Spyder RT
Joined: UTC
Posts: 7548
Location: Madison, Wisconsin
UTC quote
Logged out and back in on my phone, no problems.
iPhone if it matters.
UTC

Addicted
Vespa GTS 300
Joined: UTC
Posts: 970
Location: Germany
 
Addicted
Vespa GTS 300
Joined: UTC
Posts: 970
Location: Germany
UTC quote
I have been logged in continuously for weeks. Extra logged out and logged in again, no problem. (iPhone with chomebased-Edge)
OP
@jess avatar
UTC

Petty Tyrant
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Posts: 36981
Location: Bay Area, California
 
Petty Tyrant
@jess avatar
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Posts: 36981
Location: Bay Area, California
UTC quote
Possibly a one-way message for Bob: I got your email, and responded. I've also sent test messages to both of your email addresses. If you haven't received any of those (or, ideally, even if you have) please email me again.
@scooter_curmudgeon avatar
UTC

Enthusiast
GT200/GTS300/Primavera 150
Joined: UTC
Posts: 87
Location: Olympia, WA (US)
 
Enthusiast
@scooter_curmudgeon avatar
GT200/GTS300/Primavera 150
Joined: UTC
Posts: 87
Location: Olympia, WA (US)
UTC quote
jess wrote:
Possibly a one-way message for Bob: I got your email, and responded. I've also sent test messages to both of your email addresses. If you haven't received any of those (or, ideally, even if you have) please email me again.
I am, seemingly magically, now properly connected. Thank you!
OP
@jess avatar
UTC

Petty Tyrant
0:7 And counting
Joined: UTC
Posts: 36981
Location: Bay Area, California
 
Petty Tyrant
@jess avatar
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Posts: 36981
Location: Bay Area, California
UTC quote
Scooter Curmudgeon wrote:
I am, seemingly magically, now properly connected. Thank you!
Hah! That was actually meant for Bob Copeland, who is also having difficulty.

But glad it's resolved.
@scooter_curmudgeon avatar
UTC

Enthusiast
GT200/GTS300/Primavera 150
Joined: UTC
Posts: 87
Location: Olympia, WA (US)
 
Enthusiast
@scooter_curmudgeon avatar
GT200/GTS300/Primavera 150
Joined: UTC
Posts: 87
Location: Olympia, WA (US)
UTC quote
Potentially of interest: I just noticed that when I click on the "new" button, the list is very short, 5 or 6 items. When I go into the "general discussion", I can see that there are many times more updated topics that are new since I was last here.
OP
@jess avatar
UTC

Petty Tyrant
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Posts: 36981
Location: Bay Area, California
 
Petty Tyrant
@jess avatar
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UTC quote
Scooter Curmudgeon wrote:
Potentially of interest: I just noticed that when I click on the "new" button, the list is very short, 5 or 6 items. When I go into the "general discussion", I can see that there are many times more updated topics that are new since I was last here.
The "New" forum can be misleading. It's not all unread topics -- it's only the ones that were new since your last session. Since you've been logging in repeatedly (though only partially successfully) your latest session was actually only a short time ago.
@scooter_curmudgeon avatar
UTC

Enthusiast
GT200/GTS300/Primavera 150
Joined: UTC
Posts: 87
Location: Olympia, WA (US)
 
Enthusiast
@scooter_curmudgeon avatar
GT200/GTS300/Primavera 150
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Posts: 87
Location: Olympia, WA (US)
UTC quote
That makes perfect sense, thanks.
@greasy125 avatar
UTC

Sergeant at Arms
Weird 80's Vespas & Cool Vintage Lambrettas
Joined: UTC
Posts: 14766
Location: The state of insanity, SoCal
 
Sergeant at Arms
@greasy125 avatar
Weird 80's Vespas & Cool Vintage Lambrettas
Joined: UTC
Posts: 14766
Location: The state of insanity, SoCal
UTC quote
just fyi, I've got a few reports from the NSM crowd about having difficulty connecting via mobile.

iPhone & android, so there may be a ghost in the machine. seemingly both are fine via desktop.
OP
@jess avatar
UTC

Petty Tyrant
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Location: Bay Area, California
 
Petty Tyrant
@jess avatar
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UTC quote
greasy125 wrote:
just fyi, I've got a few reports from the NSM crowd about having difficulty connecting via mobile.

iPhone & android, so there may be a ghost in the machine. seemingly both are fine via desktop.
It *should* be resolved now. Hopefully. Please ask anyone with issues to try again.
@dvh1150 avatar
UTC

Hooked
2024 GTS 300 "Classico" + 2001 ET2 50
Joined: UTC
Posts: 313
Location: Desert Hot Springs, CA
 
Hooked
@dvh1150 avatar
2024 GTS 300 "Classico" + 2001 ET2 50
Joined: UTC
Posts: 313
Location: Desert Hot Springs, CA
UTC quote
Thanks for the assist, Jess. For a petty tyrant, you're okay! I'd been having trouble since last night on my phone and on my desktop, but it all seems to be working fine now. Amazing how much I missed MV just since last night!
Forum member supplied image with no explanatory text
OP
@jess avatar
UTC

Petty Tyrant
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Petty Tyrant
@jess avatar
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UTC quote
DVH1150 wrote:
Thanks for the assist, Jess. For a petty tyrant, you're okay! I'd been having trouble since last night on my phone and on my desktop, but it all seems to be working fine now. Amazing how much I missed MV just since last night!
Sorry for the interruption. Glad you're back online. Also, my thanks to VMS SAN DIEGO for relaying the message!
@greasy125 avatar
UTC

Sergeant at Arms
Weird 80's Vespas & Cool Vintage Lambrettas
Joined: UTC
Posts: 14766
Location: The state of insanity, SoCal
 
Sergeant at Arms
@greasy125 avatar
Weird 80's Vespas & Cool Vintage Lambrettas
Joined: UTC
Posts: 14766
Location: The state of insanity, SoCal
UTC quote
NSM on the ground agents correspondents are reporting the system is working for them as well.
OP
@jess avatar
UTC

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UTC quote
Let this be a lesson to us all: don't f@#$ with cookies!.

Also, a lesson to myself: don't take Chrome's behavior for granted.
OP
@jess avatar
UTC

Petty Tyrant
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@jess avatar
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UTC quote
Having now absorbed some background information about the subtleties of modern browser cookies, I have made another adjustment to the way MV writes them.

I think I've got it right this time. But if not, and you find yourself unable to log in, please send a message to:

support@modernvespa.com

Thanks all, and sorry for the screw up.
UTC

Addicted
2020 piaggio liberty 150
Joined: UTC
Posts: 710
Location: Reno Nevada
 
Addicted
2020 piaggio liberty 150
Joined: UTC
Posts: 710
Location: Reno Nevada
UTC quote
I had trouble logging in from my desktop. Logging in from my iphone was fine. I figured it was a glitch that would soon be resolved.

I just thought to report because I read above posts people were having difficulties getting in with phone but laptop/desktop worked.

Anyway also fine with the desktop now "magically" thanks Jess.
OP
@jess avatar
UTC

Petty Tyrant
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Location: Bay Area, California
 
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@jess avatar
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UTC quote
skids wrote:
Anyway also fine with the desktop now "magically" thanks Jess.
Thanks much for the update.
@paulamimo avatar
UTC

Member
GTS 125 - 2008
Joined: UTC
Posts: 29
Location: Poland
 
Member
@paulamimo avatar
GTS 125 - 2008
Joined: UTC
Posts: 29
Location: Poland
UTC quote
Hi,

yesterday I had a problem logging in, both in Chrome and on my mobile.
After logging in, I was greeted by the inscription "welcome guest" and I saw myself nick on the list of users. However, unfortunately I was not logged in.
Today everything is fine
OP
@jess avatar
UTC

Petty Tyrant
0:7 And counting
Joined: UTC
Posts: 36981
Location: Bay Area, California
 
Petty Tyrant
@jess avatar
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Posts: 36981
Location: Bay Area, California
UTC quote
paulamimo wrote:
yesterday I had a problem logging in, both in Chrome and on my mobile.
After logging in, I was greeted by the inscription "welcome guest" and I saw myself nick on the list of users. However, unfortunately I was not logged in.
Today everything is fine
Yep. That sounds like the same symptoms. Sorry for the interruption.
@dooglas avatar
UTC

Veni, Vidi, Posti
GTS 300ABS, Buddy 125, Buddy Kick 125
Joined: UTC
Posts: 13335
Location: Oregon City, OR
 
Veni, Vidi, Posti
@dooglas avatar
GTS 300ABS, Buddy 125, Buddy Kick 125
Joined: UTC
Posts: 13335
Location: Oregon City, OR
UTC quote
But what happened to Bob? Now you've got us worried.
OP
@jess avatar
UTC

Petty Tyrant
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Posts: 36981
Location: Bay Area, California
 
Petty Tyrant
@jess avatar
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UTC quote
Dooglas wrote:
But what happened to Bob? Now you've got us worried.
Bob Copeland was having trouble logging in yesterday. I've been in touch with him via email. Hopefully he'll be able to log in today.
@scooter_curmudgeon avatar
UTC

Enthusiast
GT200/GTS300/Primavera 150
Joined: UTC
Posts: 87
Location: Olympia, WA (US)
 
Enthusiast
@scooter_curmudgeon avatar
GT200/GTS300/Primavera 150
Joined: UTC
Posts: 87
Location: Olympia, WA (US)
UTC quote
jess wrote:
Hah! That was actually meant for Bob Copeland, who is also having difficulty.

But glad it's resolved.
Two Bobs with one stone, as it were. Well done!
@paulamimo avatar
UTC

Member
GTS 125 - 2008
Joined: UTC
Posts: 29
Location: Poland
 
Member
@paulamimo avatar
GTS 125 - 2008
Joined: UTC
Posts: 29
Location: Poland
UTC quote
Hi, I have a suggestion to put the e-mail support@modernvespa.com in the FAQ because when I couldn't log in I had no contact with anyone. Here, in the general list of topics, this thread will be on the next page after some time and it may be difficult to find it after some time...
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