From previous experience the Piaggio engines are top notch and during my ownership of 4 X9's one of the 250's i owned went bang on me,when i sang bang it was a loud bang and i was leading a ride out to Norwich and beyond,it turned in to a warranty job,otherwise i had no problems.
I do believe its a 6k miles gap for services now,i doubt Pauline will reach that figure in a year,i hope to get her on a test ride in the next couple of weeks and i just hope i dont fall for one myself.The GTS 300 is a 100kg's lighter than her old Harley,that alone is boosting her confidence,insurance turns out to be halved as well.
Steve