Modern Vespa

In late May of this year, I entered into the world of Vespa ownership after 10+ years of romanticising the idea after my studies in Italy. I purchased a new white S150 from Vespa SF in what was, after all this time, an easy decision. The sales team there were able to lower the price on what I felt was a good deal.
Things were great until July 4th weekend. I was out of town when someone decided to move my scooter so they could park their vehicle. Unaware of the weight of a Vespa, my little white S150 was dropped, putting light scratches along the entire left side, including the mirror, front brake caliper, reflectors, etc. What I was amazed to see though, is that there were no dents. It was immediately delivered to Vespa SF to review and estimate the damages.
I received a phone call from the sales person at Vespa SF this week, asking if I would be interested in owning a brand new S150. My bill was running quite high on the S150. Even though the damage was slight, they were going to replace all parts with new OEM parts.....brake lever, mirror, trim, brake caliper, etc...and rather than touch up the fender, they were going to respray. The sales person was worried my resale value would be shot---because even though we knew the damage was slight, the CARFAX report might scare potential buyers. So Vespa SF bought my old scooter and put me in to a brand new scooter for the cost of the deductible.
I have bought quite a few new cars over the years, and never have had treatment like that. It was definitely a win/win for everyone. They will sell my "old" scooter (having 200mi on the odometer) to someone who wants a new scoot, but doesn't want the elevated cost, I got a new scooter, and they will make a few bucks off the deal as well.
In my opinion, that is intelligent thinking.
I just thought I would share my experience with this community. It is always great to see and hear good things from bad situations.

Now I am the proud owner of a black S150....I was a little superstitous to purchase another white one.

That's brilliant- congrats SOMA. And kudos to Vespa SF for excellent customer service. You can get a product in different places- but service will keep you going back.

This sounds like a great deal...for the cost of the deductable you get a new scoot...

Sounds good to me..

Good for you, SOMA. I bet you'll be recommending that dealer to everyone.

Nice to hear that some dealers can think out of the box.

That is incredible, what a great ending to the story. Now where are the photos of your Vespa?

Wow that is a sweet deal and a sweet dealer. I wish I could have done that on my scoot, but I suspect with it being a GTS250, that the damage cost wasn't as close to the value of the scoot as it might be on an S150. Here's the link to what got damaged on mine. My total is $2000 Luckily, I have insurance (at least until the renewal period).

https://modernvespa.com/forum/topic48608?highlight=

I am actually still waiting to get it back from the dealer. The paint shop was backed up due to a bad hail storm earlier in the summer. It's been in the shop for over a month now It really is my fault though, since I dropped my scoot.

Good luck with your new scooter.