SDG wrote:
I respectfully disagree with most of what you write Eric and as a Vespa and Genuine owner clearly you have moved over to the other side.
I can't say that I didn't expect this.
SDG wrote:
Which dealer's in Los Angeles tell you "As many dealers have told me, buyers who come in looking for a Vespa only to suffer extreme sticker shock will often still buy a scooter-usually the lower priced Genuine Buddy" because neither of my stores has. I would love to hear 1 Vespa dealer quoted in So Cal that said that. Which Genuine dealers (are there 2?) in So Cal are even selling a volume worth mentioning?
Did I say anything about SoCal dealers? There are none that sell both Vespa and Genuine in SoCal. Call a dealer who does sell both. They'll probably back what I just said. Or call a Genuine dealer and ask them how many of their new customers come in and say, "I wanted a Vespa, but they're too expensive!" New Genuine owners tell me this or post similar comments on ModernBuddy all the time.
But this isn't about Genuine, your problems with them and need to say something negative about them every time they come up here. This is about Vespa and Vespa marketing. One of my points is that by emphasizing the questionable economic benefits of a Vespa, the company is trying to appeal to buyers who are much more likely to look to lower-priced alternatives, Genuine or not. This focuses on the brand's weaknesses rather than its strengths.
SDG wrote:
Respectfully you get what you pay for and our clients know that, we are selling Vespa's at a fine pace and it is to those that select Vespa, the best.
Vespas have always sold well in this area and likely always will. They were probably selling well in the LA area when Vespa retreated form the US market in the '80s. Your good fortune hasn't been shared by all of your peers, though. As the Ad Age story says: "But in the first two quarters of this year, sales have dropped just as dramatically [as they grew last year] for the Piaggio subsidiary." They don't make this stuff up. How many Vespa dealers have gone under in the past 12 months? Four? Six? As far as I know, only one of those-San Luis Obispo-has been replaced by a new dealer.
An analogy: You don't see Apple ads touting the fact that they're economical. We know they cost more. Their ads focus on the ease of use, software, dissatisfaction with the competition (Vista), the low incidence of viruses and bugs, etc. Other ads (for iPhone and iPods) focus more on the lifestyle elements-what it does for you, the social aspects of the devices. These ads have helped grow Apple's base far beyond the fanatic core group who are into them and would buy one anyways.
For instance: Did anyone who didn't go to the Vespa site or visit a dealer know about the temporary price drop on some Vespa models? If so, how did they find out? Word of mouth from Vespa owners?
Who is Vespa targeting with their marketing and who do they actually reach? How many people come into one of your shops because they saw a marketing piece or ad somewhere other than the Vespa or Piaggio web site? Does Vespa provide dealers with co-op dollars for marketing and advertising? What happened to the Vespatition?
As far as my "moving over to the other side," I love my Vespa and that should be apparent to anyone who reads my comments. I refer to the quality of their products a number of times. I mention reveling in the jealous looks of people I pass by.
I'm as interested as you are in the sustained viability of the US scooter market as a whole, not just when gas prices spike or when trends recycle. I have as many (if not more) issues with Honda's US strategies as Vespa's. But as a Vespa owner and enthusiast, it pains me to see them rely on reputation and brand recognition and to see marketing ploys which aren't representative of the sophistication and beauty of their product.
SDG wrote:
It will all play out the way it should in the next 3-5 years, history will show why Vespa has been what it is for over 60 years.
That's part of the problem. Vespa hasn't been the same thing for 60 years. Sixty years ago it was affordable. It was a product aimed at common people with the intent of making travel accessible to them in ways that hadn't been before. That's very much not the Vespa of today.
SDG wrote:
PS and the "wake up Paulo", I wouldn't expect to hear that from you.
Why not? Paolo's full of hot air. He's blowing smoke. He spends most of his time in this interview citing numbers that don't hold up to scrutiny and that are completely irrelevant to the event going on around him.
Timoni: "We thought [the $6,000/year savings to families if the own a Vespa rather than a car] was an important and powerful message. So far, we didn't have other people listening."
Is the way to get them to listen to stage an event in the middle of New York City-where most people don't own cars? Wake up, Paolo. Wrong message, wrong place, wrong time.
If Vespa's point is to try to appeal to potential buyers who are anxious in the current economy, why didn't Timoni mention the price breaks or financing deals that might make Vespas accessible to some buyers who previously couldn't have afforded them or were on the edge?
The lower-cost Piaggio and Aprilia models are in more dealers now, but those brands have less name recognition to a new scooter buyer than Honda or Yamaha and even less marketing than Vespa. They're great scooters that don't get the attention they deserve (with the exception of the most expensive one of the bunch, the MP3).
Timoni: "The role that scooters can have in transportation here in the United States is going to increase significantly in the next five to ten years."
I agree that this is a possibility. At least it's my hope.
This increase in the role of scooters will not be led by Vespa. It will not come from the buyers with the most money. It will not come from those looking for prestige. These are not the people who drive the majority of scooter sales overseas. It will arise from need, not want, and growing awareness of scootering as a viable transportation alternative for a much broader and diverse set of people than those who currently ride. This is precisely why I think Vespa should be working to reinforce its reputation as a high-quality luxury brand rather than the economical, practical choice. Lay the groundwork now. Vespa will undoubtably benefit from this rise (should it occur) but the potential is greater than what they'd get by sticking with their current strategy.
One key to the growth of the market Timoni mentions will be having a diverse group of quality scooters available at a variety of price points. This is starting to happen. The rise of lower cost alternatives is good for Vespa; they should stop going so far to fight it. The Vespa should be the vehicle riders of other scooters aspire to own. Instead, the perception among most owners of other scooter makes I speak with is that Vespas are overpriced and owners are just buying into the name. This is the sort of thing Vespa should be countering with their marketing.
Vespa's marketing strategy needs to change, or they will wind up marginalized and cement their rep as the scooter for older, more affluent buyers. They need to funnel more into their other lines so buyers know there are lower-cost alternatives from the same company that makes the better-known Vespa. They need to refocus on the lifestyle aspects, luxury and the benefits of the Vespa rather than trying to compete with other companies in the areas where Vespa is weakest.