May I mention here Jess labeled the thumbs up as 'helpful' and the thumbs down option as 'obnoxious'?
The thumbs down wasn't labeled as 'unhelpful' 'negative', or 'not contributing'.
jess wrote:
The best advice I can give here is to remember two words: "Helpful" and "Obnoxious". Let those two words guide your decision to use (or not to use) the rating buttons.
We really need a third button: "Funny". That'll have to wait until I get a few kinks worked out, though.
Harvey