My wife was at a stop sign on her route to the grocer when....BAM....something slams into the right rear bumper. It's the teenager on his scooter she saw in her rear view seconds before! She got out and insisted on the kid telling her how he felt, and responding to her inquiries about his injuries. The kids scooter was pretty well mangled, by her description, and there are a number of deep scratches in the Camry bumper cover.
(now matches the side panels covered in grocery cart scars!) She determined the damage to the car was surface scratching and insisted the kid sit down and relax. He apparently was amazed by her calmness and kept asking why she wasn't upset, and "I wish my mom was this mellow..". Julie explained that her husband road a scooter too, and that paint scratches are nothing more than that.....
He kept apologizing for being "stupid" and said he was "looking the other way"!
It could have been so much worse!