Modern Vespa

Good thing that Piaggio didn't spend that money then!

I reported mine.

When did yours fail?

reported the wife's. 2009 GTS250 356 miles. would start fine, ride it to wherever you were going, come back out and just a spinning starter...no fuel. replaced under warranty

Beginning of August.

356 miles WOW, thought my wifes was bad enough at 460. We hauled it to the dealer last Saturday. 505 miles round trip, $110.00 in gas, and get to do it again when its ready. Wonder if Piaggio will pay for my gas?

Andy

A couple of weeks ago, I'd finally had it with the GTS 250 fuel pump's unpredictable behavior. I called up the dealership, recited the symptoms and requested that they call me when a replacement pump came in. When I got word that the part had arrived, I called Piaggio's emergency service number (the scooter is still on warranty) and they sent a big flatbed truck to make the pickup. Fortunately, the driver had plenty of experience with 2-wheeled vehicles, and the Vespa arrived at the dealership with no mishaps. This morning, I picked up my Vespa, all fixed, and rode it home. The only off note was, I received a call from the towing company, requesting $49.50. Although Piaggio will cover the first $100 in towing fees, apparently the 66 miles that the wrecker traveled down here and back was not completely covered by the Piaggio warranty.

Other manufacturers hit the same problems - Honda with the Africa Twin and KTM with the 950/990 Adventure (can't remember which, off hand) are two that I remember reading about.

The same aftermarket fuel pump is now being used for both, I think - a Facet, IIRC. I wonder if there is one from that manufacturer that matches the required flow characteristics etc for the scoots? If so, it may help the out of warranty folks

They should have used a closer wrecker service. Honestly I don't see any of this being your problem. Did you sign any paperwork that said if any of the fees aren't paid you are in the end responsible? You might just want to eat the $$ and pay it or send Piaggio USA the bill for the rest demanding reimbursement. Either way your scooter is fixed.

It's really no big deal; I'm just glad to have the scooter back and running better than ever. Wherever the wrecker originates, the dealership is still 33 miles from my house. The mechanic went over the scooter with a fine tooth comb, listed minor scratches and booboos and, overall, did a very impressive job. This might end up being very costly, though; in the showroom, I spotted a new Moto Guzzi cafe racer, light metallic green. I don't know if that bike or my wife would kill me first!

I think I have the same problem with my Beverly 250, at 250km it failed the first time, went to the dealer and they remapped it, after a few km's it failed again and now it's in the dealer again to fix the problem. I am not sure it is the fuel pump but by the symptoms that's what it seems.

I bought the bike because I thought it was a reliable brand but now I'm not so sure.

I took my 2009 GTS250 in for an oil change/checkup yesterday and left it overnight with the dealer. This morning they called and told me that the fuel pump was under a recall and they were going to replace it. I didn't get the impression that it was going to cost me anything.

Maybe the manufacturer is paying attention.

Can any dealers on this site confirm this?
Dave?

As Archie Bunker used to say, "So you finally figured that out, huh, Edith?"

Perhaps, at long last, Piaggio got the word?

I talked to the shop again this morning and they confirmed that the cost of fixing the fuel pump would be taken care of by Paggio. The only downside is that the modification takes some time and it will be next week before my scooter gets to come home.

went over my head too

On Oct 16th the wife's 300 GTS fuel pump went out. Oct 30 hauled it to the dealer 500 mile round trip. Its been sitting there since then waiting on a new pump.

Called dealer this morning, no new pump yet. Asked about the recall, was told "not they know of". Asked since its been down for 30 days will Vespa extend the warranty, "no Vespa will not do that".

This is getting old,

Andy

If I were in your shoes I think I would see about getting the phone number to member MoonDancer's (3 post back) Dealer and have your Dealer contact em about this fuel pump being warrantied by Piaggio.It sounds as if some Dealers know about Piaggio covering the cost and some not knowing.Heck it's worth a shot.Good luck!

Check to see if NM has lemon laws covering bikes. CA does.
30 days out would seem to qualify.

Andy, Call Carlos Garcia (the owner) directly and ask him to check out the threads here on MV regarding the fuel pump issue... They have had yet another round of employee turnover there and are likely not on top of understanding what is going on. I think he is a good guy and will do you right if you talk to him in person.

If they are waiting on a fuel pump - tell him he can pull the one out of my 300 (it only has 8 miles on it) - I am awaiting funds to finish its reassembly after painting it and would just as soon see someone else riding if at all possible in the meantime. I am in no hurry so could wait 'til December before I grab it.


Good luck,

Desi B.

If you get tired of holding your breath here you can find a pump and install it yourself, should only take an hour or so

http://www.af1racing.com/store/Scripts/prodView.asp?idProduct=8442

Desi thanks for the offer, emailed Carlos today. Was told that the repacement pump would be in tommorow. I also told him about the supposed recall. I'm sure he willl look into it. He is also extending the warranty.

Whats up with the employee turnover, since August I have delt with Mark, Jeff and now Nick.

Andy

Thats a great idea. CALLING MOONDANCER, WHO IS YOUR DEALER, WHATS HIS NUMBER?

Andy

The dealer's name is Sutton Marine here in South Carolina. His phone number is 803-648-6141

I have had TWO fuel pump failures in the last 12000 miles.

Please register it here:

http://www-odi.nhtsa.dot.gov/ivoq/

Just bought a GTS300, 2011. The fuel injection light has been coming on and off at random. Only 100 miles on it. Let's hope it doesn't crap out before I can get it back in the shop.

Update, my issue was not related to my fuel pump. The light had something to do with the key being programmed in.

Does an LX 150 with a carb. have a fuel pump or is it gravity fuel flow?

Just wondering because I have never had any problem whatsoever with Piaggio products.

Defendo

Defendo were ok but I'd put some grease on the brake cables(where the cable attaches to the lever) becaUse my rear brake failed a few weeks ago.

Later LXs (?2009 models onward - they make a slight clunk, clunk, clunk when you turn the key) have a fuel pump, even the carb ones, but they are different from the GTS ones, so no worries there.

I had to get mine replaced in the summer of 2009. At that time, it was a seemingly common problem, but not something that was acknowledged by Piaggio despite the fact that the warehouse was out of fuel pumps. I ended paying for the replacement myself. After having revisited this thread today, I called my local dealer, who said they weren't aware of any recalls on the pump. I called Sutton Marine who said that yes there was. Then I called Piaggio who also told me that there wasn't 'an official recall' made on the fuel pump. My GTS is a 2006 and I don't know if this problem was resolved with later models, but if there is any doubt as to any condition with your scooter, it may be wise to take advantage of the warranty while you have it. Just wanted to give you my latest update in the pursuit of an answer.

i finally filled out the NHTSA complaint form online. It is very quick - surprising for a government website.

And I didn't, and won't be, filling out a NHTSA complaint. My dealer contacted me concerning my '09 MP3 earlier this summer. I brought it in when he had a replacement pump available, and the replacement was done the same day with no cost to me. He also checked and found that the VIN on my GTS was not on the recall (upgrade) list. Seems like a pretty stand-up move by Piaggio and good follow through by my dealer.

my dealer took care of the problem promptly also - but it is still a safety issue that should be reported. I never received any notice of any kind from anybody about the defect.

Stand up move? Are you kidding? They denied there was a problem for years!
And calling it an 'upgrade' is inappropriate, it should be an official recall as there are a bunch of owners out there who have no idea that this is going on. Not everyone browses Vespa websites...

2010 GTS 300 Super fuel pump failed at 6000k

and it's a 'Fuel Pump Technical Update' this is what Customer care told me.

My wrench (vespa/bmw dealer) ordered a fuel pump last week for my '07 GTS, any estimates on how long it would take to get one to Phoenix?

The shop said about 2 weeks (gulp), does this sound reasonable?

for a 2010 GTS 300 Super it took from a Monday to a Friday....