Wed Apr 11, 2012 4:57 am

Ossessionato
2016 MP3/500 Sport ABS, 2009 MP3/250, 2012 GTS Super 300ie
Joined: 08 Jul 2011
Posts: 4295
Location: Marietta, GA
 
Ossessionato
2016 MP3/500 Sport ABS, 2009 MP3/250, 2012 GTS Super 300ie
Joined: 08 Jul 2011
Posts: 4295
Location: Marietta, GA
Wed Apr 11, 2012 4:57 am linkquote
This is the season where many of us are either purchasing New Scooters, and selling our older ones, or doing trade-in's.

The availability of Parts and Accessories seem to be scarce.
Why you shut your warehouse distribution down recently, I don't understand at peak season????

I am told by my Local Atlanta Dealer(s) you are shipping to Non-US Countries more since we are a small part of your business.
I have confirmed this information by contacting dealers in the UK who have the parts I need in stock.

The Reality is... we need parts too!

I purchased a New 2012 Vespa 300 Super almost 2 months ago, and have no Top Case or Windscreen for it. Please take care of your US Customers...

Thanks,
Keith LaBorde
Atlanta, Georgia

Dealers are:

Vespa Marietta - Marietta, GA
Motoretta - Atlanta, GA
Wed Apr 11, 2012 5:06 am

Banned
Joined: 18 Mar 2012
Posts: 198

 
Banned
Joined: 18 Mar 2012
Posts: 198

Wed Apr 11, 2012 5:06 am linkquote
I was told windscreens should be available by next fall.......... lol
Wed Apr 11, 2012 5:08 am

Ossessionato
2016 MP3/500 Sport ABS, 2009 MP3/250, 2012 GTS Super 300ie
Joined: 08 Jul 2011
Posts: 4295
Location: Marietta, GA
 
Ossessionato
2016 MP3/500 Sport ABS, 2009 MP3/250, 2012 GTS Super 300ie
Joined: 08 Jul 2011
Posts: 4295
Location: Marietta, GA
Wed Apr 11, 2012 5:08 am linkquote
vision-master wrote:
I was told windscreens should be available by next fall.......... lol
Next Fall, WTF...
No way to run a business.
I am sure Givi and Faco love this.
I want OEM Products.
Wed Apr 11, 2012 5:11 am

Banned
Joined: 18 Mar 2012
Posts: 198

 
Banned
Joined: 18 Mar 2012
Posts: 198

Wed Apr 11, 2012 5:11 am linkquote
Dealer called after I paid for a Vespa windscreen and said, it's going to take a couple more weeks...... ok? Then the next week they call and tell me next fall - I had to go with the Faco.
Quote:
Dear Mr. $$*&*

Thank you for contacting Piaggio Group Americas, Inc.


We are truly sorry and apologize for this very inconvenient situation. This past year we had to renew our windshield approvals with the D.O.T regarding new safety specifications. We are currently waiting for their approval response. We are hoping to get it within this riding season. We will then be able to have our Italian manufacturer shipping the new windshields in the United States.


Again we apologize for this situation that is out of our control at the moment.


Best Regards,
Thierry Customercare

Wed Apr 11, 2012 5:16 am

Moderaptor
The Hornet (GT200, aka Love Bug) and 'Dimples' - a GTS 300
Joined: 26 Aug 2007
Posts: 40222
Location: Pleasant Hill, CA
 
Moderaptor
The Hornet (GT200, aka Love Bug) and 'Dimples' - a GTS 300
Joined: 26 Aug 2007
Posts: 40222
Location: Pleasant Hill, CA
Wed Apr 11, 2012 5:16 am linkquote
Stealth trade sanctions?
Wed Apr 11, 2012 5:17 am

Hooked
Genuine Buddy 170i
Joined: 16 Mar 2012
Posts: 172
Location: Minnesota
 
Hooked
Genuine Buddy 170i
Joined: 16 Mar 2012
Posts: 172
Location: Minnesota
Wed Apr 11, 2012 5:17 am linkquote
klaborde wrote:
vision-master wrote:
I was told windscreens should be available by next fall.......... lol
Next Fall, WTF...
No way to run a business.
I am sure Givi and Faco love this.
I want OEM Products.
I went with Faco mid size and Givi. Only 400 miles, but I'm happy so far
Wed Apr 11, 2012 5:19 am

Ossessionato
2016 MP3/500 Sport ABS, 2009 MP3/250, 2012 GTS Super 300ie
Joined: 08 Jul 2011
Posts: 4295
Location: Marietta, GA
 
Ossessionato
2016 MP3/500 Sport ABS, 2009 MP3/250, 2012 GTS Super 300ie
Joined: 08 Jul 2011
Posts: 4295
Location: Marietta, GA
Wed Apr 11, 2012 5:19 am linkquote
vision-master wrote:
Dealer called after I paid for a Vespa windscreen and said, it's going to take a couple more weeks...... ok? Then the next week they call and tell me next fall - I had to go with the Faco.
Quote:
Dear Mr. $$*&*

Thank you for contacting Piaggio Group Americas, Inc.


We are truly sorry and apologize for this very inconvenient situation. This past year we had to renew our windshield approvals with the D.O.T regarding new safety specifications. We are currently waiting for their approval response. We are hoping to get it within this riding season. We will then be able to have our Italian manufacturer shipping the new windshields in the United States.


Again we apologize for this situation that is out of our control at the moment.


Best Regards,
Thierry Customercare

Thanks for sharing...
Since it's summer, I can hold out as I went ahead and purchased the Fly Screen just to get by...
I need my Top Case, there is no storage on this bike to carry anything.
I posted this message today with the hope to send a message to Piaggio that we are not happy with them. They need to do something, we purchase there bikes, and we have no accessories for them.

Thanks,
Keith LaBorde
Atlanta, GA
Wed Apr 11, 2012 5:23 am

Veni, Vidi, Posti
Reprehensible Misinformant
Joined: 24 Oct 2005
Posts: 7568
Location: Winchester, California
 
Veni, Vidi, Posti
Reprehensible Misinformant
Joined: 24 Oct 2005
Posts: 7568
Location: Winchester, California
Wed Apr 11, 2012 5:23 am linkquote
I feel your pain
unfortunately, Piaggio doesn't.

It's business as usual for Piaggio USA...this is an old story here in the US.

"No" this market isn't important to them and it shows.
Wed Apr 11, 2012 5:23 am

Banned
Joined: 18 Mar 2012
Posts: 198

 
Banned
Joined: 18 Mar 2012
Posts: 198

Wed Apr 11, 2012 5:23 am linkquote
Well for one, I'm sure those 'dealers' ain't stocking em either. So, when it comes time to place orders, Vespa USA is going to fill those orders with very little extra inventory as it costs them money..........

Some of the blame goes to the retailers, as they don't want to hold extra inventory either.
Wed Apr 11, 2012 5:29 am

Veni, Vidi, Posti
Reprehensible Misinformant
Joined: 24 Oct 2005
Posts: 7568
Location: Winchester, California
 
Veni, Vidi, Posti
Reprehensible Misinformant
Joined: 24 Oct 2005
Posts: 7568
Location: Winchester, California
Wed Apr 11, 2012 5:29 am linkquote
vision-master wrote:
Well for one, I'm sure those 'dealers' ain't stocking em either. So, when it comes time to place orders, Vespa USA is going to fill those orders with very little extra inventory as it costs them money..........

Some of the blame goes to the retailers, as they don't want to hold extra inventory either.
Can't really afford to. Stuff gets dirty, damaged, un-purchased, etc. The dealers shouldn't have to shoulder that burden alone. Not these days.

The distribution model used by auto dealers and other (read:Asian makes) PTW manufacturers is a study in efficiency and short turnaround times which Piaggio USA doesn't even come close to.
Wed Apr 11, 2012 5:33 am

Banned
Joined: 18 Mar 2012
Posts: 198

 
Banned
Joined: 18 Mar 2012
Posts: 198

Wed Apr 11, 2012 5:33 am linkquote
gogogordy wrote:
vision-master wrote:
Well for one, I'm sure those 'dealers' ain't stocking em either. So, when it comes time to place orders, Vespa USA is going to fill those orders with very little extra inventory as it costs them money..........

Some of the blame goes to the retailers, as they don't want to hold extra inventory either.
Can't really afford to. Stuff gets dirty, damaged, un-purchased, etc. The dealers shouldn't have to shoulder that burden alone. Not these days.

The distribution model used by auto dealers and other (read:Asian makes) PTW manufacturers is a study in efficiency and short turnaround times which Piaggio USA doesn't even come close to.
Well that's what's going on in many industries, If the dealers can't afford the inventory, they shouldn't be in business. You see, Vespa USA only get's shippments in after next years orders are placed. It's not like Vespa USA can fly the stuf over bc a few dealers want the goodies in the middle of summer.
Wed Apr 11, 2012 5:37 am

Ossessionato
GTS250
Joined: 26 Jan 2009
Posts: 2959

 
Ossessionato
GTS250
Joined: 26 Jan 2009
Posts: 2959

Wed Apr 11, 2012 5:37 am linkquote
klaborde wrote:
vision-master wrote:
I was told windscreens should be available by next fall.......... lol
Next fail WTF...
No way to run a business.
I am sure Givi and Faco love this.
I want OEM Products.
Fixed that for you!
Wed Apr 11, 2012 5:40 am

Veni, Vidi, Posti
Reprehensible Misinformant
Joined: 24 Oct 2005
Posts: 7568
Location: Winchester, California
 
Veni, Vidi, Posti
Reprehensible Misinformant
Joined: 24 Oct 2005
Posts: 7568
Location: Winchester, California
Wed Apr 11, 2012 5:40 am linkquote
vision-master wrote:
gogogordy wrote:
vision-master wrote:
Well for one, I'm sure those 'dealers' ain't stocking em either. So, when it comes time to place orders, Vespa USA is going to fill those orders with very little extra inventory as it costs them money..........

Some of the blame goes to the retailers, as they don't want to hold extra inventory either.
Can't really afford to. Stuff gets dirty, damaged, un-purchased, etc. The dealers shouldn't have to shoulder that burden alone. Not these days.

The distribution model used by auto dealers and other (read:Asian makes) PTW manufacturers is a study in efficiency and short turnaround times which Piaggio USA doesn't even come close to.
Well that's what's going on in many industries, If the dealers can't afford the inventory, they shouldn't be in business. You see, Vespa USA only get's shippments in after next years orders are placed. It's not like Vespa USA can fly the stuf over bc a few dealers want the goodies in the middle of summer.
Actually it isn't what's going on many industries.

Just-in-time inventory IS.

The power of the internet, and "logistics" make moving product to where it's needed quickly and as needed is the new model in distribution.
Wed Apr 11, 2012 5:41 am

Moderaptor
The Hornet (GT200, aka Love Bug) and 'Dimples' - a GTS 300
Joined: 26 Aug 2007
Posts: 40222
Location: Pleasant Hill, CA
 
Moderaptor
The Hornet (GT200, aka Love Bug) and 'Dimples' - a GTS 300
Joined: 26 Aug 2007
Posts: 40222
Location: Pleasant Hill, CA
Wed Apr 11, 2012 5:41 am linkquote
vision-master wrote:
It's not like Vespa USA can fly the stuf over bc a few dealers want the goodies in the middle of summer.
Why not? Other after-market manufacturers manage to do that just fine.
Wed Apr 11, 2012 5:43 am

Banned
Joined: 18 Mar 2012
Posts: 198

 
Banned
Joined: 18 Mar 2012
Posts: 198

Wed Apr 11, 2012 5:43 am linkquote
Sorry, I'm close to a sales rep that sells product from Austria. This is what is going on.
Wed Apr 11, 2012 5:45 am

Banned
Joined: 18 Mar 2012
Posts: 198

 
Banned
Joined: 18 Mar 2012
Posts: 198

Wed Apr 11, 2012 5:45 am linkquote
jimc wrote:
vision-master wrote:
It's not like Vespa USA can fly the stuf over bc a few dealers want the goodies in the middle of summer.
Why not? Other after-market manufacturers manage to do that just fine.
So your going to pay for the air freight to have a windscreen flown over from Italy?
Wed Apr 11, 2012 5:45 am

Addicted
Piaggio BV500, Genuine Stella, P200e
Joined: 06 Sep 2006
Posts: 822
Location: Atlanta, GA (Milton)
 
Addicted
Piaggio BV500, Genuine Stella, P200e
Joined: 06 Sep 2006
Posts: 822
Location: Atlanta, GA (Milton)
Wed Apr 11, 2012 5:45 am linkquote
klaborde wrote:
Thanks for sharing...
Since it's summer, I can hold out as I went ahead and purchased the Fly Screen just to get by...
I need my Top Case, there is no storage on this bike to carry anything.
I posted this message today with the hope to send a message to Piaggio that we are not happy with them. They need to do something, we purchase there bikes, and we have no accessories for them.

Thanks,
Keith LaBorde
Atlanta, GA
Keith,

Keep in mind that an equally plausible and reasonable answer from Piaggio group could be, thanks but we are taking our toys and going to markets where people use them as transportation and not weekend toys. I know many of us use these as daily transport (I'm one of them), but Piaggio knows the demographics well. Less than 10% of the US is licensed to ride. Scooters make up less than 10% of the registered motorcycles in the US. Of that 10%, how many do you figure are daily ride / primary transportation? 1 or maybe 2%?

I personally gave up on Piaggio OEM parts after it took four months to get the cases for my BV, and honestly, the Piaggio top case is garbage. For what I paid for the Piaggio case I could have had a Givi that is 2x the size and had it painted to match the scooter, and it wouldn't rattle at idle like the Piaggio case does.

What I am getting at is this. Piaggio really doesn't care about the US market, and treats it like found money. We pay a premium for the brands. Dealer and Customer support is largely left to the dealers to cope with Piaggio's weaknesses and advertising is left entirely to the dealers.

Until our culture changes enough to embrace scooters, Piaggio will continue to treat us this way. It makes no financial sense for them to do anything more than the minimum.
Wed Apr 11, 2012 5:45 am

Banned
MP3 500
Joined: 20 Aug 2008
Posts: 4530
Location: Ashburn, Va
 
Banned
MP3 500
Joined: 20 Aug 2008
Posts: 4530
Location: Ashburn, Va
Wed Apr 11, 2012 5:45 am linkquote
vision-master wrote:
gogogordy wrote:
vision-master wrote:
Well for one, I'm sure those 'dealers' ain't stocking em either. So, when it comes time to place orders, Vespa USA is going to fill those orders with very little extra inventory as it costs them money..........

Some of the blame goes to the retailers, as they don't want to hold extra inventory either.
Can't really afford to. Stuff gets dirty, damaged, un-purchased, etc. The dealers shouldn't have to shoulder that burden alone. Not these days.

The distribution model used by auto dealers and other (read:Asian makes) PTW manufacturers is a study in efficiency and short turnaround times which Piaggio USA doesn't even come close to.
Well that's what's going on in many industries, If the dealers can't afford the inventory, they shouldn't be in business. You see, Vespa USA only get's shippments in after next years orders are placed. It's not like Vespa USA can fly the stuf over bc a few dealers want the goodies in the middle of summer.
You are talking Scooters, we are talking parts.
Wed Apr 11, 2012 5:46 am

Banned
Joined: 18 Mar 2012
Posts: 198

 
Banned
Joined: 18 Mar 2012
Posts: 198

Wed Apr 11, 2012 5:46 am linkquote
What's more popular here in the States....

Vespa or Harley?
Wed Apr 11, 2012 5:47 am

Ossessionato
2016 MP3/500 Sport ABS, 2009 MP3/250, 2012 GTS Super 300ie
Joined: 08 Jul 2011
Posts: 4295
Location: Marietta, GA
 
Ossessionato
2016 MP3/500 Sport ABS, 2009 MP3/250, 2012 GTS Super 300ie
Joined: 08 Jul 2011
Posts: 4295
Location: Marietta, GA
Wed Apr 11, 2012 5:47 am linkquote
vision-master wrote:
gogogordy wrote:
vision-master wrote:
Well for one, I'm sure those 'dealers' ain't stocking em either. So, when it comes time to place orders, Vespa USA is going to fill those orders with very little extra inventory as it costs them money..........

Some of the blame goes to the retailers, as they don't want to hold extra inventory either.
Can't really afford to. Stuff gets dirty, damaged, un-purchased, etc. The dealers shouldn't have to shoulder that burden alone. Not these days.

The distribution model used by auto dealers and other (read:Asian makes) PTW manufacturers is a study in efficiency and short turnaround times which Piaggio USA doesn't even come close to.
Well that's what's going on in many industries, If the dealers can't afford the inventory, they shouldn't be in business. You see, Vespa USA only get's shippments in after next years orders are placed. It's not like Vespa USA can fly the stuf over bc a few dealers want the goodies in the middle of summer.
There must be some model they would follow that says...
For X number of Bikes Sold, by X Color, they will need a % of Windshields, TopCases, in the Warehouse.

I can get Givi, and Faco, so they are doing everything right, and Piaggio is doing it wrong?
Wed Apr 11, 2012 5:48 am

Banned
Joined: 18 Mar 2012
Posts: 198

 
Banned
Joined: 18 Mar 2012
Posts: 198

Wed Apr 11, 2012 5:48 am linkquote
StooterBoy wrote:
vision-master wrote:
gogogordy wrote:
vision-master wrote:
Well for one, I'm sure those 'dealers' ain't stocking em either. So, when it comes time to place orders, Vespa USA is going to fill those orders with very little extra inventory as it costs them money..........

Some of the blame goes to the retailers, as they don't want to hold extra inventory either.
Can't really afford to. Stuff gets dirty, damaged, un-purchased, etc. The dealers shouldn't have to shoulder that burden alone. Not these days.

The distribution model used by auto dealers and other (read:Asian makes) PTW manufacturers is a study in efficiency and short turnaround times which Piaggio USA doesn't even come close to.
Well that's what's going on in many industries, If the dealers can't afford the inventory, they shouldn't be in business. You see, Vespa USA only get's shippments in after next years orders are placed. It's not like Vespa USA can fly the stuf over bc a few dealers want the goodies in the middle of summer.
You are talking Scooters, we are talking parts.
Scooters and Scooter Parts. Help me with this?
Wed Apr 11, 2012 5:48 am

Addicted
Piaggio BV500, Genuine Stella, P200e
Joined: 06 Sep 2006
Posts: 822
Location: Atlanta, GA (Milton)
 
Addicted
Piaggio BV500, Genuine Stella, P200e
Joined: 06 Sep 2006
Posts: 822
Location: Atlanta, GA (Milton)
Wed Apr 11, 2012 5:48 am linkquote
vision-master wrote:
jimc wrote:
vision-master wrote:
It's not like Vespa USA can fly the stuf over bc a few dealers want the goodies in the middle of summer.
Why not? Other after-market manufacturers manage to do that just fine.
So your going to pay for the air freight to have a windscreen flown over from Italy?
The issue is that Accessories must be tested and approved by the F-DOT. Windscreens in particular. Piaggio can't just fly them in if they haven't been approved.
Wed Apr 11, 2012 5:48 am

Moderaptor
The Hornet (GT200, aka Love Bug) and 'Dimples' - a GTS 300
Joined: 26 Aug 2007
Posts: 40222
Location: Pleasant Hill, CA
 
Moderaptor
The Hornet (GT200, aka Love Bug) and 'Dimples' - a GTS 300
Joined: 26 Aug 2007
Posts: 40222
Location: Pleasant Hill, CA
Wed Apr 11, 2012 5:48 am linkquote
vision-master wrote:
jimc wrote:
vision-master wrote:
It's not like Vespa USA can fly the stuf over bc a few dealers want the goodies in the middle of summer.
Why not? Other after-market manufacturers manage to do that just fine.
So your going to pay for the air freight to have a windscreen flown over from Italy?
Why not? I already do that for most other parts - as even with shipping they work out far less expensive than the cheapest I can find in the US.
Wed Apr 11, 2012 5:48 am

Ossessionato
LXV 150 GTV 250
Joined: 08 Jul 2008
Posts: 2471
Location: Logan OH USA
 
Ossessionato
LXV 150 GTV 250
Joined: 08 Jul 2008
Posts: 2471
Location: Logan OH USA
Wed Apr 11, 2012 5:48 am linkquote
I've had good luck getting parts from Sherman Oaks Vespa when I couldn't find them in stock anywhere else.
Wed Apr 11, 2012 5:49 am

Banned
MP3 500
Joined: 20 Aug 2008
Posts: 4530
Location: Ashburn, Va
 
Banned
MP3 500
Joined: 20 Aug 2008
Posts: 4530
Location: Ashburn, Va
Wed Apr 11, 2012 5:49 am linkquote
vision-master wrote:
Sorry, I'm close to a sales rep that sells product from Austria. This is what is going on.
Well, when I order parts from the UK, they are here in a week or a little more.
So, either they have a new Fast Cat across the pond or they are flying them
Wed Apr 11, 2012 5:49 am

Ossessionato
2016 MP3/500 Sport ABS, 2009 MP3/250, 2012 GTS Super 300ie
Joined: 08 Jul 2011
Posts: 4295
Location: Marietta, GA
 
Ossessionato
2016 MP3/500 Sport ABS, 2009 MP3/250, 2012 GTS Super 300ie
Joined: 08 Jul 2011
Posts: 4295
Location: Marietta, GA
Wed Apr 11, 2012 5:49 am linkquote
jimc wrote:
vision-master wrote:
jimc wrote:
vision-master wrote:
It's not like Vespa USA can fly the stuf over bc a few dealers want the goodies in the middle of summer.
Why not? Other after-market manufacturers manage to do that just fine.
So your going to pay for the air freight to have a windscreen flown over from Italy?
Why not? I already do that for most other parts - as even with shipping they work out far less expensive than the cheapest I can find in the US.
I have purchased from outside the US with no problems too...
Most of the sellers of parts on Ebay are in the UK for Vespa Parts.
Wed Apr 11, 2012 5:51 am

Banned
Joined: 18 Mar 2012
Posts: 198

 
Banned
Joined: 18 Mar 2012
Posts: 198

Wed Apr 11, 2012 5:51 am linkquote
dru_ wrote:
vision-master wrote:
jimc wrote:
vision-master wrote:
It's not like Vespa USA can fly the stuf over bc a few dealers want the goodies in the middle of summer.
Why not? Other after-market manufacturers manage to do that just fine.
So your going to pay for the air freight to have a windscreen flown over from Italy?
The issue is that Accessories must be tested and approved by the F-DOT. Windscreens in particular. Piaggio can't just fly them in if they haven't been approved.
You would think Vespa dealers in large metro areas would at least stock windscreens? The Jap bike handers do. No problem picking up a windscreen for the Vino 125 last spring.
Wed Apr 11, 2012 5:51 am

Veni, Vidi, Posti
Reprehensible Misinformant
Joined: 24 Oct 2005
Posts: 7568
Location: Winchester, California
 
Veni, Vidi, Posti
Reprehensible Misinformant
Joined: 24 Oct 2005
Posts: 7568
Location: Winchester, California
Wed Apr 11, 2012 5:51 am linkquote
vision-master wrote:
jimc wrote:
vision-master wrote:
It's not like Vespa USA can fly the stuf over bc a few dealers want the goodies in the middle of summer.
Why not? Other after-market manufacturers manage to do that just fine.
So your going to pay for the air freight to have a windscreen flown over from Italy?
The cost of such goods reflects the cost to get them to market.
Wed Apr 11, 2012 5:53 am

Banned
MP3 500
Joined: 20 Aug 2008
Posts: 4530
Location: Ashburn, Va
 
Banned
MP3 500
Joined: 20 Aug 2008
Posts: 4530
Location: Ashburn, Va
Wed Apr 11, 2012 5:53 am linkquote
vision-master wrote:
You see, Vespa USA only get's shipments in after next years orders are placed. It's not like Vespa USA can fly the stuf over bc a few dealers want the goodies in the middle of summer.
You are talking Scooters, we are talking parts.[/quote]

Scooters and Scooter Parts. Help me with this? [/quote]

Well, by your post above, you are saying Vespa only ships parts to the US once a year?
There is a big Ol parts warehouse in Atlanta that US Parts orders get filled from, if they don't stock it, the order goes to Italy.
Wed Apr 11, 2012 5:55 am

Banned
Joined: 18 Mar 2012
Posts: 198

 
Banned
Joined: 18 Mar 2012
Posts: 198

Wed Apr 11, 2012 5:55 am linkquote
gogogordy wrote:
vision-master wrote:
jimc wrote:
vision-master wrote:
It's not like Vespa USA can fly the stuf over bc a few dealers want the goodies in the middle of summer.
Why not? Other after-market manufacturers manage to do that just fine.
So your going to pay for the air freight to have a windscreen flown over from Italy?
The cost of such goods reflects the cost to get them to market.
Correct, Vespa ships stuff by shipping containers not by flying stuff in.

I bet to have a large windscreen flown in to the USA from Italy would be a good $100........
Wed Apr 11, 2012 5:56 am

Veni, Vidi, Posti
Reprehensible Misinformant
Joined: 24 Oct 2005
Posts: 7568
Location: Winchester, California
 
Veni, Vidi, Posti
Reprehensible Misinformant
Joined: 24 Oct 2005
Posts: 7568
Location: Winchester, California
Wed Apr 11, 2012 5:56 am linkquote
vision-master wrote:
dru_ wrote:
vision-master wrote:
jimc wrote:
vision-master wrote:
It's not like Vespa USA can fly the stuf over bc a few dealers want the goodies in the middle of summer.
Why not? Other after-market manufacturers manage to do that just fine.
So your going to pay for the air freight to have a windscreen flown over from Italy?
The issue is that Accessories must be tested and approved by the F-DOT. Windscreens in particular. Piaggio can't just fly them in if they haven't been approved.
You would think Vespa dealers in large metro areas would at least stock windscreens? The Jap bike handers do. No problem picking up a windscreen for the Vino 125 last spring.
Exactly, and if they don't have them it typically only takes a couple of days from a regional distribution center. Where they stock and/or can get them with their other weekly shipments from the point of origin.

If you walked in last spring and the Vino windshield was at your dealer waiting for someone to take it home, it may have been a recession-era leftover, or did they order it and receive it in a reasonable time period?
Wed Apr 11, 2012 5:58 am

Banned
Joined: 18 Mar 2012
Posts: 198

 
Banned
Joined: 18 Mar 2012
Posts: 198

Wed Apr 11, 2012 5:58 am linkquote
Vino windscreen was in-stock.
Wed Apr 11, 2012 5:58 am

Ossessionato
2016 MP3/500 Sport ABS, 2009 MP3/250, 2012 GTS Super 300ie
Joined: 08 Jul 2011
Posts: 4295
Location: Marietta, GA
 
Ossessionato
2016 MP3/500 Sport ABS, 2009 MP3/250, 2012 GTS Super 300ie
Joined: 08 Jul 2011
Posts: 4295
Location: Marietta, GA
Wed Apr 11, 2012 5:58 am linkquote
StooterBoy wrote:
vision-master wrote:
You see, Vespa USA only get's shipments in after next years orders are placed. It's not like Vespa USA can fly the stuf over bc a few dealers want the goodies in the middle of summer.
You are talking Scooters, we are talking parts.
Scooters and Scooter Parts. Help me with this? [/quote]

Well, by your post above, you are saying Vespa only ships parts to the US once a year?
There is a big Ol parts warehouse in Atlanta that US Parts orders get filled from, if they don't stock it, the order goes to Italy.[/quote]

You are correct...
What I find interesting, I have ordered Non-Stock parts for my MP3, they came from Italy to the Atlanta Warehouse, then to the Ordering Dealer, then ship to me... All in two weeks are less.
Wed Apr 11, 2012 5:59 am

Veni, Vidi, Posti
Reprehensible Misinformant
Joined: 24 Oct 2005
Posts: 7568
Location: Winchester, California
 
Veni, Vidi, Posti
Reprehensible Misinformant
Joined: 24 Oct 2005
Posts: 7568
Location: Winchester, California
Wed Apr 11, 2012 5:59 am linkquote
[quote="vision-master"]
gogogordy wrote:
vision-master wrote:
jimc wrote:
vision-master wrote:
It's not like Vespa USA can fly the stuf over bc a few dealers want the goodies in the middle of summer.
Why not? Other after-market manufacturers manage to do that just fine.
So your going to pay for the air freight to have a windscreen flown over from Italy?
The cost of such goods reflects the cost to get them to market.
Correct, Vespa ships stuff by shipping containers not by flying stuff in.

/quote]

Are you sure? I mean UPS ships by air, DHL, FedEx....thats how its done.

The shipments are less then a 20' sea container...they use air freight in a big way.

The scooters come by boat, but the rest? I don't think all of it does.
Wed Apr 11, 2012 6:03 am

Banned
Joined: 18 Mar 2012
Posts: 198

 
Banned
Joined: 18 Mar 2012
Posts: 198

Wed Apr 11, 2012 6:03 am linkquote
.One way to fix the problem is to offer discounted 'package deals' to dealers.

Take Trek bicycles, they require all kinds of accessories in-stock at their stores in order for the dealers to carry the bikes.
Wed Apr 11, 2012 6:07 am

Banned
Joined: 18 Mar 2012
Posts: 198

 
Banned
Joined: 18 Mar 2012
Posts: 198

Wed Apr 11, 2012 6:07 am linkquote
I bet Harley davidson does the same.
Wed Apr 11, 2012 6:22 am

Veni, Vidi, Posti
63 GS160 MK1 / GT60 / Sean Wotherspoon
Joined: 07 Oct 2006
Posts: 6494
Location: Thousand Oaks
 
Veni, Vidi, Posti
63 GS160 MK1 / GT60 / Sean Wotherspoon
Joined: 07 Oct 2006
Posts: 6494
Location: Thousand Oaks
Wed Apr 11, 2012 6:22 am linkquote
Re: A message to you Piaggio/Vespa !
klaborde wrote:
This is the season where many of us are either purchasing New Scooters, and selling our older ones, or doing trade-in's.

The availability of Parts and Accessories seem to be scarce.
Why you shut your warehouse distribution down recently, I don't understand at peak season????

I am told by my Local Atlanta Dealer(s) you are shipping to Non-US Countries more since we are a small part of your business.
I have confirmed this information by contacting dealers in the UK who have the parts I need in stock.

The Reality is... we need parts too!

I purchased a New 2012 Vespa 300 Super almost 2 months ago, and have no Top Case or Windscreen for it. Please take care of your US Customers...

Thanks,
Keith LaBorde
Atlanta, Georgia

Dealers are:

Vespa Marietta - Marietta, GA
Motoretta - Atlanta, GA
I have Vespa 300 Super topcases and windscreens in my store. I am not trying to sell you either of them. We attempt to match our scooter inventory with the correct balance of accessories long before a consumer gets into our showroom. 3 red GTS 300 Supers equals 1 red GTS 300 topcase and 1 GTS 300 Super windscreen, thats the basic math. Dealers absolutely should have these things in stock if for nothing else its what we do for a living and then backorders won't happen to you. I have seen no request for either of these parts on the Vespa dealer communication site either.

We get an occasional backorder ourselves however not in the scope you are suggesting, more like 2% of the entire lot.

Best,
SDG
Wed Apr 11, 2012 6:27 am

Veni, Vidi, Posti
63 GS160 MK1 / GT60 / Sean Wotherspoon
Joined: 07 Oct 2006
Posts: 6494
Location: Thousand Oaks
 
Veni, Vidi, Posti
63 GS160 MK1 / GT60 / Sean Wotherspoon
Joined: 07 Oct 2006
Posts: 6494
Location: Thousand Oaks
Wed Apr 11, 2012 6:27 am linkquote
gogogordy wrote:
Can't really afford to. Stuff gets dirty, damaged, un-purchased, etc. The dealers shouldn't have to shoulder that burden alone. Not these da
You are very kind Matt however being soft on this matter compared to your regular self...........

There is no way you would accept this explanation from a dealer at the time of your purchase. "We don't stock stuff because it gets dirty and damaged"?

Dealers absolutely should burden a proper parts and accessories department based on the scope and scale of their business model, no excuses.

Best,
SDG
Wed Apr 11, 2012 6:40 am

Veni, Vidi, Posti
Reprehensible Misinformant
Joined: 24 Oct 2005
Posts: 7568
Location: Winchester, California
 
Veni, Vidi, Posti
Reprehensible Misinformant
Joined: 24 Oct 2005
Posts: 7568
Location: Winchester, California
Wed Apr 11, 2012 6:40 am linkquote
SDG wrote:
gogogordy wrote:
Can't really afford to. Stuff gets dirty, damaged, un-purchased, etc. The dealers shouldn't have to shoulder that burden alone. Not these da
You are very kind Matt however being soft on this matter compared to your regular self...........

There is no way you would accept this explanation from a dealer at the time of your purchase. "We don't stock stuff because it gets dirty and damaged"?

Dealers absolutely should burden a proper parts and accessories department based on the scope and scale of their business model, no excuses.

Best,
SDG
David, I'm 100% in the dealers' corner in all my related posts....I understand the "business" from both the dealer and manufacturer's side...from my previous unrelated but very similar industry experience.

That being said, VSO is unique amongst dealers, from both the size of the market it serves, and of course it's revenue potential.

Soooo, since most Vespa dealers reside in much smaller markets, and many of those have to accomodate seasonal swings in business due to weather (some places have 4 seasons....poor bastages!) that makes it Piaggio's burden to be able to deliver collateral items quickly, and easily year-round to their dealers and their end-users.

The OP simply wants to get his Vespa branded accessories in a reaonable time, and apparently his dealer can't get them from Piaggio (maybe you have them all ) on an order and receive basis. I don't think that should be the case.
Wed Apr 11, 2012 6:46 am

Veni, Vidi, Posti
2006 GTS 250
Joined: 21 Feb 2011
Posts: 9552
Location: KS USA
 
Veni, Vidi, Posti
2006 GTS 250
Joined: 21 Feb 2011
Posts: 9552
Location: KS USA
Wed Apr 11, 2012 6:46 am linkquote
It must be a difficult balance for dealers sometimes. But don't they make their most profit from the accessories they sell? I am dumbfounded that this is really happening in the States. The parts I buy on eBay get here in 2-3 days. Royal mail may take a week. Right now I am in a quandary because I am waiting for a dealer who had to order a few parts from Italy. The order was approved April 1st. In three days it will be two weeks! Maybe they are palying an April fool's trick on me Now I don't mean to unnecessarily glorify our sponsors but there is a reason they are here. They are commited to service and know how to run their businesses. Next time you need parts, think about that if you run into a dead end with your local dealer.
  DoubleGood Vespa Design  

All Content Copyright 2005-2021 by Modern Vespa. All Rights Reserved.

Modern Vespa is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com.

Shop on Amazon Smile with Modern Vespa

[ Time: 0.0638s ][ Queries: 6 (0.0131s) ][ Debug on ][ 209 ][ Thing One ]